Summary
Overview
Work History
Education
Skills
Timeline
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Ryan K. Sharp

Shawnee,KS

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

12
12
years of professional experience

Work History

Account Manager

Cynergy Wellness
Kansas City, MO
10.2020 - Current

Cynergy is a privately owned provider of nationwide physician services for workplace screening and consumer health focusing on the needs of employers, schools and government entities to support comprehensive access to health and safety.

  • Establish strong relationships with decision-makers and influencers within client organizations.
  • Create agendas, host weekly meetings, and stay on top of actions items for key accounts.
  • Create comprehensive reports on account performance and present them to senior management.
  • Manage multiple accounts simultaneously while providing feedback from customers on their experience with products or services.
  • Coordinate with internal teams to ensure timely delivery of products and services to clients.
  • Ensure compliance with industry regulations when dealing with clients.
  • Collaborate with marketing team to develop promotional materials for clients.
  • Attend trade shows and conferences as a representative of the company.
  • Act as main point of contact in matters relating to client concerns and needs.
  • De-escalate customer interactions by providing alternative solutions to issues.
  • Onboard and train new team members to integrate into organization and provide training and guidance to new Account Managers.
  • Conduct regular business reviews with clients to understand their needs and align products and services accordingly.
  • Provide product training and support to clients, enhancing their understanding and utilization of the company's online platforms.
  • Provide technical assistance during product demonstrations or presentations.
  • Participate in brainstorming sessions with management to develop new ideas for business development initiatives.

Brand Representative

OTHRSource
Kansas City, MO
01.2019 - 06.2023

OTHRSource provides retail brand support in merchandising, ecommerce, digital, content and data.

  • Promoted the brands the company represents to partner retail store establishments.
  • Responsible for managing and growing relationships with key retail accounts to drive sales and ensure brand success.
  • Maintained stock of represented brands in partner retail stores, and ensured shelf space was established.
  • Replaced outdated products and ensured represented brands were presentable on designated shelf space.
  • Facilitated growth of the represented brands by providing training and product information to store managers and store associates.
  • Worked with store management and associates to provide feedback to company management on the performance of the represented brands.
  • Discovered and observed non-represented brands in partner stores and provided feedback on how the brand can be improved by utilizing OTHRSource’s services.

Producer/Insurance Advisor

IMA Select
Overland Park, KS
07.2017 - 02.2019

As an independent insurance agency IMA Select represents multiple insurance carriers for personal and small business insurance.

  • Highlighted agency's ability to provide varied coverage options through multiple carriers.
  • Cultivated strong relationships with Regional Sales Managers and underwriters of represented carriers.
  • Built and preserved strategic alliances with professionals in lending, real estate, and wealth management.
  • Worked alongside referral sources to assist clients in meeting insurance requirements.
  • Built strong client relationships through strategic networking and appreciation events.
  • Used a consultative approach to help individuals and families review and understand their insurance coverage.

Inside Sales Representative

Conrad Fire Equipment, Inc.
Olathe, KS
11.2015 - 07.2017

Conrad Fire Equipment is a dealer and distributor selling loose firefighting gear, public safety equipment, and parts on behalf of 700 vendors and manufacturers.

  • Promoted Conrad Fire Equipment’s products and services to city and county public safety departments, such as fire, police, and public works.
  • Maintained relationships with vendor sales managers and inside staff.
  • Cultivated and sustained connections with leaders in public safety departments.
  • Recommended the sale of additional parts and equipment to customers seeking other products or services.
  • Managed customer inquiries through various channels to ensure request processing.
  • Participated in city and county bid requests to provide quotes.
  • Followed up on general inquiries, shipping timeframes, orders and complaints.
  • Managed acquisition of critical firefighting tools to synchronize with arrival of new fire truck.

Outside Sales Representative

Midtec Associates, Inc.
Lenexa, KS
12.2012 - 11.2015

As a manufacturer’s representatives firm Midtec represents multiple companies with products in the electronics and electromechanical industries selling to industrial, commercial, military and aerospace markets.

  • Responsible for maintaining and developing a 1.3 million dollar territory in Iowa and Eastern Nebraska.
  • Obtained clients and established relationships through cold calling, networking meetings and traveling extensively through my territory.
  • Executed targeted sales strategies to market product and expand sales revenue.
  • Promoted and marketed the firm and represented companies to potential and existing clients by providing presentations on products and services.
  • Researched potential clients to target through company resources, internet and cold calling.
  • Fostered relationships with key stakeholders, including buyers and engineers, within target companies.
  • Maintained relationships with the sales managers of the companies the firm represented.
  • Consulted during customer's engineering meetings to influence component design decisions.
  • Built and nurtured strong connections with dealers and distributors.
  • Handled and processed purchase orders, warranty issues and RMA requests.
  • Negotiated favorable per unit pricing for new and recurring sales.
  • Attended industry tradeshows and training seminars to market Midtec’s offerings and establish new business.

Education

Bachelor of Arts - Business Management and Human Relations

MidAmerica Nazarene University
Olathe, KS

Associate of Arts - Criminal Justice

Johnson County Community College
Overland Park, KS

Skills

  • Account management
  • Customer relationship management
  • Regulatory compliance
  • Product demonstrations
  • Training and development
  • Conflict resolution
  • Client onboarding
  • Business development
  • Territory management
  • Customer service
  • Vendor management
  • Brand management
  • Client engagement

Timeline

Account Manager

Cynergy Wellness
10.2020 - Current

Brand Representative

OTHRSource
01.2019 - 06.2023

Producer/Insurance Advisor

IMA Select
07.2017 - 02.2019

Inside Sales Representative

Conrad Fire Equipment, Inc.
11.2015 - 07.2017

Outside Sales Representative

Midtec Associates, Inc.
12.2012 - 11.2015

Bachelor of Arts - Business Management and Human Relations

MidAmerica Nazarene University

Associate of Arts - Criminal Justice

Johnson County Community College