Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patricia Cobo

Miami,Florida

Summary

Dedicated psychology student/ Senior Intake specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.

Overview

3
3
years of professional experience

Work History

Client Satisfaction Specialist

Rubenstein Law
06.2022 - Current

•Contact clients to inform them that the law office will no longer be representing them in their case.

•Clearly communicate the reasons for the discharge, which could include conflicts of interest, completion of services, or other relevant factors.

•Handle the discharge process with sensitivity and professionalism, understanding that it can be a delicate situation for clients.

•Maintain detailed records of all communications and actions taken during the discharge process for office and client records.

Volunteer

Kristi House
01.2022 - Current
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Imaging Technician Assistant

Baptist Health
06.2021 - 12.2021
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Prepared and mixed contrast agents for enhanced imaging.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Explained imaging procedures to patients, offering comfort and assistance.

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL
06.2024

Skills

  • Microsoft Office
  • Records Management
  • Adaptability
  • Problem-solving abilities
  • Audit reporting
  • Customer Relations
  • Interpersonal Skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Client Satisfaction Specialist

Rubenstein Law
06.2022 - Current

Volunteer

Kristi House
01.2022 - Current

Imaging Technician Assistant

Baptist Health
06.2021 - 12.2021

Bachelor of Arts - Psychology

Florida International University
Patricia Cobo