Ryan Norris
Hyattsville,MD
Summary
Highly motivated and conscientious professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Old Greenbelt Family Health
01.2022 - 06.2023
- Responsible for all administrative, as well as, clinical tasks for all departments; including, but not limited to: management of all electronic records, office files and documents, disseminating information, managing cost and detail-driven inventory, maintaining patient records, preparation of each patient and rooms for examination, assisting physicians with exams, and performing customer service related tasks.
Behavior Intervention Lead
Bridges Public Charter School
08.2017 - 02.2020
- Directly hired, trained, and supervised team of 23 employees as Head of Department
- Analyzed trends in behavior data documentation for over 400+ racially, socially and economically diverse students
- Collaborated with academic leadership to track and evaluate student discipline data to develop policies that supported necessary school wide programs, such as, Behavior Intervention Plans, Individualized Education Plans, 504 Plans, and more
- Evaluated each Teacher’s instructional effectiveness in order to improve teaching approaches by creating positive and responsive protocols
- Facilitated monthly professional development seminars to support teachers and provided situational training and guidance to staff
- Developed school-wide culture plans that included routines ad expectations for students and staff, in and outside of classroom.
Inclusion Specialist
Maryland National Capital Park And Planning
03.2012 - 06.2018
- Delivered effective and differentiated support to range of neurodiverse students.
- Led activities that developed students' physical, emotional, and social growth.
- Redirected students using Positive Behavior Support (PBS).
Dedicated Aide
Bridges Public Charter School
08.2016 - 07.2017
- Developed safe and supportive environments for students with sensory disorders.
- Reinforced teacher's instruction with personalized assistance.
- Provided continuous care, support and attention to assigned students.
Program Specialist
Durham Parks & Recreation
06.2007 - 09.2011
- Developed, coordinated and administered recreational activities and Summer Camp programs.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
Education
Bachelor of Science - Business Marketing
North Carolina Central University
Durham, NC12.2024
Skills
- Organizing and Categorizing Data
- Administrative Support
- Data Evaluation
- Scheduling and Coordinating
- Supervising Employees
- Complex Problem-Solving
- Confidential Document Control
- Onboarding, Training and Development
- Training and Development
Timeline
Medical Assistant
Old Greenbelt Family Health
01.2022 - 06.2023
Behavior Intervention Lead
Bridges Public Charter School
08.2017 - 02.2020
Dedicated Aide
Bridges Public Charter School
08.2016 - 07.2017
Inclusion Specialist
Maryland National Capital Park And Planning
03.2012 - 06.2018
Program Specialist
Durham Parks & Recreation
06.2007 - 09.2011
Bachelor of Science - Business Marketing
North Carolina Central University