Kathy Balderas
Waukegan,IL
Summary
Dedicated Medical Assistant/ Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Maxim Health Services
2023.01 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care
- Gives injections or treatments, and performs routine laboratory test
Patient Care Technician
Physicians Immediate Care
2021.02 - 2022.06
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Support care delivery and obtain medical history; taking vital signs and perform all tests appropriate to scope of practice (including but not limited to injections, phlebotomy, drug screens and EKG’s).
- Supported needs of 40+ patients under team care.
Patient Care Coordinator
Beltone Hearing Aids
2020.06 - 2021.02
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience in clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Education
Associate of Applied Science - Medical Assisting
College of Lake County
Grayslake, IL06.2021
High School Diploma -
Zion Benton Township
Zion07.2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Vital Sign Monitoring
- Clinical Documentation
- Data Entry
- Office Management
- Organizing and Categorizing
- Patient-focused care
- Medical Procedures
- Dedicated Team Player
- Time Management
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Accomplishments
- Successfully transitioned facility to use of EPIC.
- Recognized for going above and beyond the call of duty.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leaveQuote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Software
EPIC
Microsoft
Outlook
Timeline
Medical Assistant
Maxim Health Services
2023.01 - Current
Patient Care Technician
Physicians Immediate Care
2021.02 - 2022.06
Patient Care Coordinator
Beltone Hearing Aids
2020.06 - 2021.02
Associate of Applied Science - Medical Assisting
College of Lake County
High School Diploma -
Zion Benton Township
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
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