Ryann Leahy
Bayport,NY
Summary
Driven and adaptable, I excelled at Burgerology by enhancing team productivity and ensuring guest safety with my strong work ethic and attention to cleanliness standards. My experience at Target further honed my customer service skills and ability to thrive in fast-paced environments, achieving significant improvements in order accuracy and fulfillment efficiency. Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.
Overview
6
6
years of professional experience
Work History
Head Food Runner
Burgerology
01.2020 - Current
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Managed high-stress situations effectively, prioritizing tasks during peak hours while maintaining exceptional quality standards.
- Assisted in maintaining a clean and organized dining area, contributing to a positive atmosphere for guests.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Fulfillment Associate
Target
09.2018 - 10.2019
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed procedures at all times for personal and team safety.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Education
M.D. - Architecture
Florida International University
Miami, FL08.2027
High School Diploma -
Bayport-Blue Point High School
Bayport, NY06.2022
Skills
- Cleanliness standards
- Food presentation
- Order Accuracy
- Table Setting
- Server Assistance
- Strong Work Ethic
- Teamwork and Collaboration
- Quick Learner
- Time Management
- Customer Service
- Flexible Schedule
Timeline
Head Food Runner
Burgerology
01.2020 - Current
Fulfillment Associate
Target
09.2018 - 10.2019
M.D. - Architecture
Florida International University
High School Diploma -
Bayport-Blue Point High School
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