Summary
Overview
Work History
Education
Skills
Timeline
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Ryann Mitchell

Huntsville,AL

Summary

Proven Server with a track record of enhancing customer satisfaction and sales at BJ's Restaurant & Brewhouse. Specializes in guest engagement and sales techniques, achieving top-tier service quality. Excelled in safe food handling and guest relations management, significantly improving dining experiences. Demonstrates a strong work ethic and commitment to performance improvement.

Overview

5
5
years of professional experience

Work History

Server

BJ's Restaurant & Brewhouse
06.2023 - 08.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Applebee's Grill + Bar
12.2021 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Cashier

Jim N Nicks Bar-B-Q
04.2019 - 02.2021
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Lee High School
Huntsville, AL
05.2014

Skills


  • Order delivery practices
  • Safe Food Handling
  • Guest Engagement
  • Supply Restocking
  • Sales Techniques
  • Strong Work Ethic
  • Quality Control
  • Guest Relations Management
  • Performance Improvement
  • Sales expertise

Timeline

Server

BJ's Restaurant & Brewhouse
06.2023 - 08.2024

Server

Applebee's Grill + Bar
12.2021 - 04.2023

Cashier

Jim N Nicks Bar-B-Q
04.2019 - 02.2021

High School Diploma -

Lee High School

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Ryann Mitchell