Ryann Wiley
Las Vegas,NV
Summary
Seasoned Night Shift Manager with two years of experience in retail business and top strengths in people management, training and customer service. Skilled problem-solver and team-builder eager for new professional challenges with long-term growth potential.
Overview
5
5
years of professional experience
Work History
Night Shift Manager
Wendy's
10.2022 - Current
- Prepared materials for following shift.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Achieved consistent compliance with company standards, adhering to local regulations governing nighttime business operations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Improved employee productivity by implementing efficient work schedules and task delegation.
Volunteer Clerical Assistant
Southern Hills Church
08.2022 - 12.2023
- Efficiently maintained electronic records using database systems which streamlined access to important documentation.
- Exercised discretion in handling sensitive information while managing confidential documents or phone conversations appropriately.
- Contributed to maintaining an organized workspace by filing paperwork, updating contact lists, and managing mail distribution.
- Provided exceptional customer service while assisting walk-in clients with their needs or concerns.
- Streamlined office operations for increased efficiency by managing incoming calls, taking messages, and transferring calls as necessary.
Financial Advisor
Transamerica
08.2019 - 09.2020
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Education
Bachelor of Science - Marketing
University of Nevada - Las Vegas
Las Vegas, NV12.2022
Skills
- Customer Service
- Workplace Safety
- Conflict Resolution
- Task Delegation
- Team Supervision
- Time management expertise
- Complaint Handling
- Inventory Monitoring
- Bank Deposit Preparation
- Teamwork and Collaboration
- Problem-Solving
- Reporting skills
Timeline
Night Shift Manager
Wendy's
10.2022 - Current
Volunteer Clerical Assistant
Southern Hills Church
08.2022 - 12.2023
Financial Advisor
Transamerica
08.2019 - 09.2020
Bachelor of Science - Marketing
University of Nevada - Las Vegas
Similar Profiles
Yejide Adeniyi KosokoYejide Adeniyi Kosoko
Crew Member at Wendy'sCrew Member at Wendy's
Hannah GreenHannah Green
Crew Member at Wendy'sCrew Member at Wendy's
Jeremy StephensJeremy Stephens
District Manager at Wendy'sDistrict Manager at Wendy's
Ben FleagleBen Fleagle
Team Trainer at Wendy'sTeam Trainer at Wendy's
HEATHER WEBSTERHEATHER WEBSTER
Digital Media Supervisor at Ocean Media, Inc.Digital Media Supervisor at Ocean Media, Inc.