Ryanna Rembert
Columbia,SC
Summary
Dynamic professional with a strong background in customer service and food safety, honed at Wingstop. Proven ability to enhance customer satisfaction and streamline training processes. Skilled in kitchen organization and maintaining cleanliness, consistently achieving sales targets while fostering a welcoming environment. Committed to delivering exceptional experiences and reducing food waste.
Overview
2
2
years of professional experience
Work History
Pizza Maker
Sodexo
03.2026 - Current
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Delivered consistent results with proper portioning of ingredients to ensure quality taste and reduced food waste.
Sales Associate
Home Goods
12.2025 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
FOH Trainer
Wingstop
03.2024 - 06.2025
- Championed a guest-centric approach during training sessions, emphasizing the importance of delivering exceptional experiences through attentive service and genuine hospitality.
- Evaluated the effectiveness of training through regular assessments, adjusting content as needed based on feedback from participants and managers alike.
- Streamlined onboarding processes for new hires, resulting in a more efficient and effective training experience.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Business Management
University of South Carolina Upstate
Spartanburg, SC05-2029
Skills
- Food safety
- Cleaning and sanitizing
- Kitchen organization
- Customer service
Languages
English
Native or Bilingual
Timeline
Pizza Maker
Sodexo
03.2026 - Current
Sales Associate
Home Goods
12.2025 - Current
FOH Trainer
Wingstop
03.2024 - 06.2025
Bachelor of Science - Business Management
University of South Carolina Upstate