Ryanne Cornell
Dallas,TX
Summary
Accomplished Trainer at Express Scripts, adept in new hire training and creative problem-solving, significantly enhancing staff development and productivity. Expert in planning and coordination, demonstrated through successful program management and course development. Skilled in public speaking, consistently achieving impactful results through innovative training initiatives and effective team collaboration.
Overview
7
7
years of professional experience
Work History
Trainer
Express Scripts
Dallas, TX
01.2022 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Loan Processor Supervisor
Alto
Dallas, TX
09.2022 - 12.2022
- Provided back-up support as needed during peak periods or absences within the team.
- Optimized document management by implementing a centralized filing system for easy access and retrieval of loan files.
- Assisted in the recruitment, hiring, and onboarding of new loan processors to maintain appropriate staffing levels.
- Coordinated cross-training efforts among team members to ensure well-rounded skillsets across the department.
Case Manager Specialist
Unemployment
Dallas, TX
03.2020 - 09.2022
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Coordinated appropriate referrals to external agencies based on thorough assessment of client needs and goals.
- Advocated for clients during meetings with service providers or legal representatives, promoting informed decision-making processes that respected individual autonomy and dignity.
- Conducted regular follow-up meetings with clients to monitor progress towards goals outlined in case plans while making adjustments as necessary.
Insurance Agent Assistant
All Web Leads
Dallas, TX
06.2017 - 12.2019
- Maintained detailed records of client interactions, ensuring all relevant information was accurately documented.
- Supervised policy renewal process, proactively reaching out to clients well in advance of expiration dates.
- Collaborated with colleagues to achieve team goals, contributing to the overall success of the agency.
- Assessed potential risks associated with prospective client profiles during initial evaluation stages.
Education
Associate Of Business Administration - Business Accountancy
Southern New Hampshire University
Hooksett, NHSkills
- New Hire Training
- Planning and coordination
- Public Speaking
- Creative Problem-Solving
- Course Planning
- Lesson Planning
- Program Management
- Course Development
Timeline
Loan Processor Supervisor
Alto
09.2022 - 12.2022
Trainer
Express Scripts
01.2022 - Current
Case Manager Specialist
Unemployment
03.2020 - 09.2022
Insurance Agent Assistant
All Web Leads
06.2017 - 12.2019
Associate Of Business Administration - Business Accountancy
Southern New Hampshire University