Ryanne Vega

• Delivered exceptional customer service, enhancing client satisfaction and loyalty.
• Assisted in inventory management, ensuring accurate stock levels and product availability.
• Collaborated with team members to optimize sales floor organization and visual merchandising.
• Developed strong relationships with customers, resulting in repeat business and referrals.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

°Spearhead sales initiatives focused on establishing connections with new clients and enhancing revenue from existing customers.

°Showcased product to clients during live sales calls and in-person sales pitches.

°Secured new clients for company growth

°Cultivated personal relationships with clients to secure repeat business and enhance customer satisfaction.

°Oversaw timely delivery of product orders, ensuring alignment with client specifications.

• Created ultimate wine experience by advising guests on wine choices and serving with accuracy and flair.
• Made wine recommendations with knowledge and confidence of correct wine and food pairings.
• Recommended optimal merchandise to customers based on needs, desires and preferences.
• Directed day-to-day operations of bar and wine programs, minimizing costs wherever possible without compromising quality.

• Provided concierge services for guests as needed.
• Directed all front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
• Corrected guest issues promptly with knowledgeable and friendly service.
• Worked with room service, housekeeping, maintenance and security to meet all guest needs.
• Managed guest check-in and check-out procedures, reservations and payments.
• Planned customized itineraries for guests, including on property lodging and in valley activity, resulting in promotion of local tourism and entertainment industries.

• Trained employees in effective work procedures and performance strategies to optimize operations.
• Assisted upper management with daily operations to meet standards of service and quality.
• Resolved customer complaints and reported issues to senior management.
• Completed opening and closing duties to facilitate business operations.
• Created and improved daily operational plans including production schedules and optimizing task flows.