Years of CDL Driving Experience
Ryan W. Smith
Toledo,OH
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
1
1
6
6
Years of Forklift Driving Experience
16
16
Years of Professional Experience
Education
Class A CDL And Hazmat Endorsement - Class A CDL And Hazmat Endorsement
160 Driving Academy
Maumee, OH 06.2025 - 10.2025
Bachelor of Science - Business Management And Administration
Xavier University
Cincinnati, OH06.2009
Work History
City Bus Operator
TARTA
Toledo, Ohio
07.2024 - Current
- Demonstrated proactive problem-solving skills in handling emergency situations while maintaining the safety of all passengers on board.
- Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
- Navigated city streets safely while adhering to traffic laws and regulations to ensure smooth transit services for passengers.
- Managed fare collection process efficiently, ensuring accuracy in transactions and safeguarding company revenue streams through diligent oversight of ticket sales procedures.
- Provided excellent customer service by greeting each passenger warmly upon boarding the bus and answering any questions about routes or fares.
- Collaborated with dispatchers to effectively communicate delays or route changes, minimizing disruptions to service.
Technical Support Representative - Universal Tier1
Buckeye Broadband
Toledo, Ohio
01.2024 - 07.2024
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Managed high levels of call flow and responded to technical support needs.
Route Delivery Driver
AAustin Express for DHL
Maumee, Ohio
10.2023 - 01.2024
- Ensured compliance with company policies and procedures during all delivery tasks.
- Improved customer satisfaction by consistently delivering orders on time and accurately.
- Delivered orders to customers to drive full satisfaction.
- Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
- Inspected and loaded delivery trucks and picked up customer returns.
Forklift Operator
ODW Logistics
04.2023 - 10.2023
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Removed orders from storage, wrapped and staged for shipments.
Forklift Operator
Dayton Freight
05.2022 - 04.2023
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Delivery Driver
H2 Logistics/ Amazon
12.2021 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Logistics Associate
MAU Workforce/ BMW
04.2021 - 09.2021
- Transported bulk parts from receiving to various assembly locations of the plant, while using a forklift, tugger, and train.
- Utilize a RFD scanner to track parts, delivery locations, and delivery times.
Assistant Manager
RL Jordan Oil/ Hotspot Gas Station
01.2021 - 04.2021
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Debt Specialist
TD Bank
09.2020 - 01.2021
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Maintained high volume of calls and met demands of busy and productive group.
- Achieved performance goals on consistent basis.
COVID-19 Temperature Screener
Find Great People/ The Reynolds Co.
07.2020 - 08.2020
- Oversaw in-person and curbside patient registration and processing.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
Inbound Sales Representative
Spectrum/ Charter Communications
02.2020 - 06.2020
- Performed work in compliance with established regulations, policies and standard operating procedures.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
- Exceeded productivity targets and sales goals by 20%.
Manager Trainee
Hertz Car Rental
02.2019 - 12.2019
- Prepared weekly budgets and plan to prevent location shortages and overages.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Pursued every opportunity to learn about the rental business at all levels and improve team member support.
Skills
Business Problem Solutions
- Assembly Lines
- Safety Standards
- Customer Service
- Shipping and Packaging
- Performance Strategies
- Persuasion Strategies
- Business Administration
- Facility Management
- Cost Analysis and Savings
- Business Development
- Customer Inquiries
Safe driving practices
Defensive driving
Route navigation
Pre-trip inspections
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Commercial Driver's License Class B- Earned July 2024
- Commercial Driver's License Class A- Earned Oct 2025
Timeline
Class A CDL And Hazmat Endorsement - Class A CDL And Hazmat Endorsement
160 Driving Academy
06.2025 - 10.2025
City Bus Operator
TARTA
07.2024 - Current
Technical Support Representative - Universal Tier1
Buckeye Broadband
01.2024 - 07.2024
Route Delivery Driver
AAustin Express for DHL
10.2023 - 01.2024
Forklift Operator
ODW Logistics
04.2023 - 10.2023
Forklift Operator
Dayton Freight
05.2022 - 04.2023
Delivery Driver
H2 Logistics/ Amazon
12.2021 - 05.2022
Logistics Associate
MAU Workforce/ BMW
04.2021 - 09.2021
Assistant Manager
RL Jordan Oil/ Hotspot Gas Station
01.2021 - 04.2021
Debt Specialist
TD Bank
09.2020 - 01.2021
COVID-19 Temperature Screener
Find Great People/ The Reynolds Co.
07.2020 - 08.2020
Inbound Sales Representative
Spectrum/ Charter Communications
02.2020 - 06.2020
Manager Trainee
Hertz Car Rental
02.2019 - 12.2019
Bachelor of Science - Business Management And Administration
Xavier University