Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Ryan Whalen

Warehouse Manager
Covina,CA

Summary

Driven individual aspiring to bring forth skills to a company that values customer satisfaction, employee growth, and motivating team morale. Looking to provide extensive experience in customer service and management to a company in which to grow with and be a positive asset that will add to its successes; while providing innovative action to face any and all of the opportunities that lie ahead. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Warehouse Manager

Semihandmade
05.2017 - Current
  • Complete effective working schedules between all departments
  • Schedule and request pick-ups for out going shipments from the appropriate shipping vendors
  • Schedule and perform deliveries for local customers
  • Fulfill outgoing orders within our ERP system
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Maintain accurate inventory counts of all stock and packing materials
  • Fulfill upwards of 150 orders per week by expected completion date
  • Available at all times to provide constant and clear communication to effectively fulfill not only customer orders but tasks that must be diligently handled inside of company as well
  • Monitor employee performance and offered mentoring and leadership to improve any deficiencies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate

Quality Control Coordinator

Semihandmade
01.2020 - Current
  • Decreased QC issues by nearly 70% since taking position
  • Ensure that all company procedures and guidelines are being executed to maintain constant and consistent integrity within all products and services
  • Meet with and maintain healthy and open relationships with all vendors, designers, and installers to continue to work towards perfecting all procedures
  • Keep running databases of all QC issues to address and strengthen all working processes
  • Keep close working relationships with customer service department to get ahead of any recurring issues.
  • Assisted with quality control audits
  • Developed educational materials used to train staff on QA standards


Band Manager, Tour/Band Manager

New York Taxi
01.2008 - 03.2020
  • Networked with promoters to book cross country tours
  • Developed rapport with music venues to schedule various events country wide
  • Promoted not only personal musical endeavors but peers as well
  • Has traveled to and played in contiguous states
  • Attended regular practices and private lessons to hone skills.

Department Manager

Trader Joes
10.2003 - 07.2016
  • Managed Produce, Frozen, and, Liquor departments of store maintaining fully stocked items by writing daily order
  • Cashiered ensuing customers final experience was successful
  • Maintained daily organization and cleanliness
  • Sustained long-term relationship with Trader Joe’s from youth to adult that provided invaluable career experience
  • Assisted with new processes and product planning to facilitate rollout.
  • Liaised with manager to discuss adverse trends and identify and adapt to shifting consumer patterns
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

Education

General Education

Citrus College

High school Diploma -

Glendora High School
Glendora, CA

Skills

  • Integrity driven
  • Employee supervision
  • Receptive to criticism
  • Great time management
  • Positive outgoing attitude
  • Types 65 wpm
  • Forklift certified
  • Experienced with Netsuite
  • Experienced with Excell, Microsoft, and Google sheets
  • Quality Control Procedures
  • Customer Service
  • Supplier Quality Management
  • Best Practices and Standards

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPersonal development programs401k matchStock Options / Equity / Profit SharingFlexible work hoursPaid time off

Timeline

Quality Control Coordinator

Semihandmade
01.2020 - Current

Warehouse Manager

Semihandmade
05.2017 - Current

Band Manager, Tour/Band Manager

New York Taxi
01.2008 - 03.2020

Department Manager

Trader Joes
10.2003 - 07.2016

General Education

Citrus College

High school Diploma -

Glendora High School

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Ryan WhalenWarehouse Manager