Ryder Hill
Claremore,OK
Summary
Dynamic Field Technician with proven expertise at Moore Pipeline, excelling in equipment maintenance and safety management. Recognized for enhancing system performance and fostering strong customer relations. Adept at multitasking and problem-solving, consistently delivering high-quality results while adhering to safety practices and optimizing operational efficiency.
Overview
17
17
years of professional experience
Work History
Field Technician
Moore Pipeline
05.2025 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Delivered high-quality work by diligently following standard operating procedures.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prepared and submitted reports to document work performed and provide progress updates to management.
Sales Manager
Outside, Inc
01.2025 - 05.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Manager
Renaissance, Inc
02.2014 - 12.2024
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
Field Engineer
Crossland Constuction Company
08.2008 - 02.2014
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Identified major issues that could arise and provided solutions for these problems.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Prepared documentation that would be used in requests for proposal.
Education
Bachelor Of Construction Management - Construction Management
Pittsburg State University
Pittsburg, KS05.2008
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment installation
- Safety management
- Quality assurance controls
- Materials management
- Equipment maintenance
- Hardware repair
- Diagnostic testing
- System upgrades
- Technical analysis
- Performance optimization
- Project management
- Environmental safety
- Problem-solving
- Attention to detail
- Following safety practices
- Customer relations
- Multitasking Abilities
- Worksite preparation
- Customer service
Timeline
Field Technician
Moore Pipeline
05.2025 - Current
Sales Manager
Outside, Inc
01.2025 - 05.2025
Sales Manager
Renaissance, Inc
02.2014 - 12.2024
Field Engineer
Crossland Constuction Company
08.2008 - 02.2014
Bachelor Of Construction Management - Construction Management
Pittsburg State University