Ryker Delatorre
Gloucester,VA
Summary
I love being friendly and interacting with people. I am focused on my career and seeking the most suitable opportunity. I possess three years of experience in customer service and two years as a shift manager. I am able to manage multiple tasks and work effectively under pressure.
Overview
4
4
years of professional experience
Work History
Shift Manager
Taco Bell
Gloucester, VA
05.2024 - 05.2026
- Assisted in training team members on operational procedures and safety protocols.
- Supported daily shift operations to ensure adequate staffing and resource allocation.
- Learned inventory management systems to track stock levels and supply orders.
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Ice Cream Server
Short Lane Ice Cream Co
Gloucester, VA
03.2023 - 02.2024
- Provided exceptional customer service by accurately taking and processing ice cream orders.
Pizza Maker
Anna's Italian Pizza Restaurant
Gloucester, VA
10.2022 - 03.2023
- Operated commercial kitchen equipment to ensure food quality and safety standards.
Education
High School Diploma -
Gloucester High School
Gloucester, VASkills
- Decision-making
- Cash handling
- Employee training
- Opening and closing procedures
- Team leadership
- Customer service focus
- Time management
- Documentation and reporting
- Handling customer complaints
Timeline
Shift Manager
Taco Bell
05.2024 - 05.2026
Ice Cream Server
Short Lane Ice Cream Co
03.2023 - 02.2024
Pizza Maker
Anna's Italian Pizza Restaurant
10.2022 - 03.2023
High School Diploma -
Gloucester High School