Ryker Sparks
Logan
Summary
Criminal Justice major at Utah State University with a solid academic foundation in relevant coursework. Experienced in emergency rooms, skilled at deescalating tense situations and comforting patients. Adept problem solver, capable of tackling daily challenges effectively.
Overview
4
4
years of professional experience
Work History
Registrar
HCA Healthcare Inc.
12.2024 - Current
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Help get patients back in an emergency setting
- Direct the right staff to help the patient based on the emergency circumstance
- Registered and verified patient records after triage with most up-to-date information.
Registrar
R1 RCM
02.2024 - Current
- Help register patients for their appointments in the hospital
- Move in a fast paced environment in the ER
- Verify that insurance is passing and billable
- Take payments from patients when requested
- Help patients feel comfortable in the registration process
- Collect personal information to complete patient profiles
Customer Service Representative
Integra Financial Services
10.2023 - 01.2024
- Speak with many customers a day and help with potential problems they have.
- Collaborate in a team in order to complete the task at hand.
- Be able to ask leadership for help and potential tips on how to solve a problem.
- Make both outbound calls and take inbound calls, hitting a daily talk time and call per hour goal.
Auto Detailer
Young Toyota
08.2021 - 09.2023
- Complete vehicle inspections prior to service and after completion to assess damage.
- Inspect interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Plan and coordinate work for team of detailers.
- Maintain car detailing equipment and supplies in optimal condition for daily demands.
- Mix cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Check quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Education
Bachelor's degree - Criminal Justice
Utah State University
Logan, Utah05.2027
Skills
- Customer Service
- Verbal De-escalation
- Software
- Excel and Word
- Insurance Verification
- Language proficiency
Timeline
Registrar
HCA Healthcare Inc.
12.2024 - Current
Registrar
R1 RCM
02.2024 - Current
Customer Service Representative
Integra Financial Services
10.2023 - 01.2024
Auto Detailer
Young Toyota
08.2021 - 09.2023
Bachelor's degree - Criminal Justice
Utah State University
Similar Profiles
Dyamond JacksonDyamond Jackson
Sterile Processing Technician Extern Student at HCA Healthcare Inc.Sterile Processing Technician Extern Student at HCA Healthcare Inc.
Tamara ZieglerTamara Ziegler
Telephone Triage Registered Nurse/Clinic Nurse at HCA Healthcare Inc.Telephone Triage Registered Nurse/Clinic Nurse at HCA Healthcare Inc.
La'Riah RufusLa'Riah Rufus
Patient Care Technician at HCA Healthcare Inc.Patient Care Technician at HCA Healthcare Inc.
JOHN WILLIAMSJOHN WILLIAMS
Certified Nurse Assistant at Cache Valley Assisted LivingCertified Nurse Assistant at Cache Valley Assisted Living
Parker BradyParker Brady
First Lieutenant at United States ArmyFirst Lieutenant at United States Army