Rylan Couch
Tallahassee,FL
Summary
this is my story
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
The Station (Convenience Store) 40hrs./wk
06.2024 - 08.2024
- Completed rush deliveries on tight timetables to satisfy customer needs 7 days a week
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs
Library Security
FSU (Strozier Library) 29hrs./wk
08.2023 - 12.2023
- Managed and maintained a Microsoft Access database containing school-wide user information.
- Gave temp cards to students without IDs and issued temporary access cards to guests.
- Made rounds throughout the library to identify and address disturbances or policy violations.
Deli Service Clerk
The Station (Convenience Store) 40hrs./wk
06.2022 - 08.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Cashier
The Station (Convenience Store) 40hrs./wk
06.2021 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Stock Clerk
The Station (Convenience Store) 30hrs./wk
06.2020 - 07.2020
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Volunteer
Beautiful Mess Ministries
08.2022 - 08.2022
- Provided clothing and basic necessities (food, clothes, etc.) to inner-city residents in need.
- Offered free lawn care services to improve community spaces in Syracuse
- Fostered personal community connections through direct outreach and service
Volunteer
Care In Action Usa
02.2019 - 02.2022
- Organized and participated in distributing food to homeless individuals
- Assisted in washing feet and providing clean socks and shoes to those in need
- Fostered a compassionate and respectful environment while serving others
Volunteer
Crossway Church
02.2019 - 02.2022
- Assisted in dismantling and storing equipment after services and events
- Helped with special events and programs (Christmas, Easter, etc.)
- Supported the church community by contributing to the smooth operation of services
Education
Cybercriminology/Computer Science - Computer Science
Florida State University
Tallahassee, FL05-2027
Skills
- Delivery logging
- Database Management
- Equipment Handling
- Time Management
- Customer Service
- Team Collaboration
- Conflict Resolution
- Adaptability
Certification
- Microsoft Outlook (Office 2019)
- Microsoft Word Expert (Office 2019)
- Microsoft Powerpoint (Office 2019)
- Microsoft Excel (Office 2016)
- MTA Windows Operating System Fundamentals (2017)
Timeline
Delivery Driver
The Station (Convenience Store) 40hrs./wk
06.2024 - 08.2024
Library Security
FSU (Strozier Library) 29hrs./wk
08.2023 - 12.2023
Volunteer
Beautiful Mess Ministries
08.2022 - 08.2022
Deli Service Clerk
The Station (Convenience Store) 40hrs./wk
06.2022 - 08.2022
Cashier
The Station (Convenience Store) 40hrs./wk
06.2021 - 08.2021
Stock Clerk
The Station (Convenience Store) 30hrs./wk
06.2020 - 07.2020
Volunteer
Care In Action Usa
02.2019 - 02.2022
Volunteer
Crossway Church
02.2019 - 02.2022
Cybercriminology/Computer Science - Computer Science
Florida State University