Rylan Ducheney
Marshall,MI
Summary
Accomplished business owner and foreman with a proven track record at RD Contracting LLC and MD Interior Construction, LLC. Expert in enhancing customer satisfaction and fostering strong relationships, demonstrated through repeat business and referrals. Skilled in small business operations and verbal communication, adept at problem-solving and teamwork. Achieved significant service quality improvements, showcasing a friendly, positive attitude and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Owner
RD Contracting LLC
06.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Foreman
MD Interior Construction, LLC
11.2019 - 06.2024
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Maintained rigorous quality control standards to ensure project compliance.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Inspected equipment and tools used for safe operation.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Directed projects according to schedule and quality demands.
Oil Change Technician
Fountain Automotive
11.2018 - 11.2019
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of safety inspections.
- Greeted customers and answered questions about oil changes and other services.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Education
High School Diploma -
Marshall High School
Marshall, MI06-2021
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Strength and Agility
- Verbal communication skills
Certification
Licensed Residential builder
Timeline
Owner
RD Contracting LLC
06.2024 - Current
Foreman
MD Interior Construction, LLC
11.2019 - 06.2024
Oil Change Technician
Fountain Automotive
11.2018 - 11.2019
Licensed Residential builder
High School Diploma -
Marshall High School
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