Rylan Sornson
Bend,OR
Summary
Experienced insurance professional with a proven track record in property and worker's compensation sectors. Over 3-4 years of hands-on experience in assessing risks, account management, and delivering exceptional client service. Expertise includes thorough knowledge of property insurance policies, including homeowners and commercial property, as well as comprehensive understanding of worker's compensation regulations and claims management. Skilled in cultivating strong client relationships, analyzing coverage needs, and providing strategic insurance solutions.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Executive Support
Brightwater Senior Living
08.2023 - Current
- Demonstrated versatility in providing executive support by adapting to shifting priorities and tasks in a fast-paced environment.
- Enhanced team productivity by providing comprehensive executive support to senior management.
- Managed all worker's comp account management in the US and Canada (14 communities)
- Assisted my CEO in executing deals to acquire new facilities to manage. This consisted of doing comp analysis's, obtaining legal documents, gathering data and documents for the seller, etc.
- Creating Excel sheets to manage work comp claims, risk management issues, mod comparisons, etc
- Created both US and Canadian worker's comp training presentations, classes, and exams
- Enhanced team productivity by providing comprehensive executive support, including scheduling and correspondence management.
Claims Adjuster
Sedgwick
11.2022 - 5 2023
- Prepared summaries of damage, payments, and policy coverage
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information
- Examined claims forms and other records to determine insurance coverage
- Verified insurance claims and determined fair amount for settlement
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability
- Researched and analyzed policy contracts to verify proper payment of claims
- Documented all investigation activity and presented reports to management
- Followed up on potentially fraudulent claims initiated by claims representatives.
Assistant Account Representative
Assured Partners, Dba, Alliance Insurance Group
03.2020 - 06.2022
- Positively impacted client experience through proactive requests and review of client data for workers' compensation programs
- Kept organized records of renewal dates and data requests to ensure timelines were always met
- Collaboratively worked with Account Representatives on key regional clients
- Created renewal proposals for Senior Vice-President of Sales
- Analyzed data and delivered to both clients and Senior Vice-President of Sales to measure clients' performance through Experience Mod comparisons and analysis
- Memorialized client details and notes into Epic system for interdepartmental access and review.
Sales Manager, Consultant
Tan Republic Of Lake Oswego
07.2018 - 03.2020
- Maintained accurate financial records, including client tanning and product sales history
- Monitored customer buying trends to facilitate increased sales through targeted initiatives
- Recognized as top sales associate six months in a row
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Delivered outstanding service to clients to maintain and enhance their experience and retain business
- Analyzed problematic areas to provide recommendations and solutions to owners.
Education
High School Diploma -
Tualatin High School
Tualatin, OregonBachelor of Science - Business Administration
Oregon State University
Corvallis, OR 09.2018 - 06.2022
Risk Management- ARM Exams
Associate's PI
Skills
Document management
Data tracking
Interpersonal Communication
Written Communication
Planning and Coordination
Self-Motivated
Teamwork and Collaboration
Reliable
Software
Proficient in Microsoft Word
Skilled in Excel
Proficient in Epic Management System
Worked in XLStat
Team collaboration and leadership
Timeline
Executive Support
Brightwater Senior Living
08.2023 - Current
Claims Adjuster
Sedgwick
11.2022 - 5 2023
Assistant Account Representative
Assured Partners, Dba, Alliance Insurance Group
03.2020 - 06.2022
Bachelor of Science - Business Administration
Oregon State University
09.2018 - 06.2022
Sales Manager, Consultant
Tan Republic Of Lake Oswego
07.2018 - 03.2020
High School Diploma -
Tualatin High School
Risk Management- ARM Exams
Associate's PI