Rylan Wiltzius
Customer Support Specialist
Milwaukee,WI
Summary
Energetic retail professional with a proven background in customer service and daily store operations. Recognized for leadership, dependability, and the ability to motivate others in fast-paced environments. Skilled at delivering superb customer service.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Walgreens
02.2021 - 09.2025
- Greet customers, offer assistance, recommend products, and promote sales
- Handle cash register transactions, including cash, check, returns, exchanges, and voids.
- Stock shelves, stock coolers, organize displays, maintain inventory records, and ensure proper production rotation (FIFO).
- Help process photos, take passport photos, and handle FedEx packages
Cook
The Fox Bar & Grille
05.2019 - 08.2020
- Prepare, cook, and plate food items according to the menu.
- Set up station, stocking all necessary ingredients, and doing the dishes
- Manage incoming orders, often making them ready simultaneously, handling many tickets at once
- Maintain clean, sanitized and organized workspace. Cleaning equipment, following proper storage procedures (dating/labeling.)
Education
Bachelor of Arts - Psycology
University of WisconsinMilwaukee
01.2024
Skills
- Time Management
- Conflict Resolution
- Communication
- Critical Thinking
- Customer Service Excellence
Timeline
Customer Service Associate
Walgreens
02.2021 - 09.2025
Cook
The Fox Bar & Grille
05.2019 - 08.2020
Bachelor of Arts - Psycology
University of WisconsinMilwaukee