Ryland Pitman
Westminster,CO
Summary
Upbeat Team Member multitasking and pleasantly greeting guests. Valuable and committed individual willing to pitch in and help with any task.
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails/mocktails and adding inspiration to new menus.
Overview
7
7
years of professional experience
Work History
Restaurant Team Member
Olive Garden
Westminster, CO
07.2021 - Current
- Followed restaurant guidelines for food safety and hygiene to prevent illness or contaminations.
- Provided exceptional service to high volume of guests.
- Collected money, made change and counted out register at end of shift.
- Answered phone calls, took orders over the phone and answered guest questions when possible
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
Restaurant Team Member
Ruby Tuesday
Arvada, CO
11.2019 - 03.2020
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Provided exceptional service to high volume of guests.
- Monitored Salad Bar quality and restocked whenever necessary
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Restaurant Host
Red Robin
Arvada, CO
06.2017 - 10.2018
- Answered inquiries regarding menu items, restaurant services, and special events or promotions.
- Advised management on ways to improve customer satisfaction scores through surveys or other methods.
- Maintained a clean and organized dining area by removing used dishes, resetting tables, and sanitizing surfaces.
- Filled mobile and online orders accurately, efficiently and on-time.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
Education
High School Diploma -
Arvada West High School
Arvada, CO05-2019
Skills
- Customer interaction
- Supply Restocking
- Verbal and written communication
- Guest experiences
- Taking Orders
- Upselling strategies
- Suggestive Selling
- Menu Memorization
- Health codes compliance
- Beverage Preparation
- Proficient in mixology
- Cocktail list development
- Maintaining a clean bar
- Handling Difficult Customers
Timeline
Restaurant Team Member
Olive Garden
07.2021 - Current
Restaurant Team Member
Ruby Tuesday
11.2019 - 03.2020
Restaurant Host
Red Robin
06.2017 - 10.2018
High School Diploma -
Arvada West High School