Rylee A. Coyle
Hebron
Summary
Pragmatic Business Operations Manager delivering a background in promoting the development and implementation of strategic plans for service excellence. Motivated leader known for leading talented teams that build lucrative customer relationships through process improvements. Ready for a new position that involves strategizing future goals for an established company.
Overview
4
4
years of professional experience
Work History
Business Operations Manager
Prime Solutions LLC
Granville
12.2024 - Current
- Managed daily operations to streamline business processes and improve efficiency.
- Collaborated with cross-functional teams to coordinate project initiatives and resources.
- Developed and implemented operational policies to enhance workflow effectiveness.
- Analyzed data trends to inform decision-making and strategic planning efforts.
- Facilitated training sessions for staff on new procedures and best practices.
- Oversaw inventory management to ensure optimal stock levels and reduce waste.
- Led process improvement initiatives to enhance service delivery across departments.
- Maintained vendor relationships to support supply chain operations and negotiations.
- Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
- Developed training programs for employees in order to increase their knowledge base.
- Identified key objectives to re-establish long term plans to meet goals.
- Managed the daily operations of the business, including staff scheduling and resource allocation.
- Worked closely with other departments to ensure smooth operations across the organization.
STNA
Altercare Newark North
Newark
03.2024 - 10.2024
- Assisted residents with daily living activities and personal care needs.
- Collaborated with nursing staff to implement individual care plans.
- Maintained a clean and safe environment for residents and staff.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided emotional support and companionship to residents.
Host
Bob Evans
Heath
10.2021 - 04.2023
- I greeted customers as they came through the doors, answered phone calls, organized online orders, prepared orders, and cleaned.
- Communication, organizational, and managing and organizing the workplace were key elements.
Server
Bob Evans
Heath
10.2021 - 04.2023
- I welcomed guests as they sat down.
- I wrote down orders and put them on the computer.
- I also handled food, making sure everything was correct and to the guest's requests.
- Communication, decision making, organization, time management, independent work, and problem solving were all key elements.
Education
High School Diploma -
Lakewood Local High School
Hebron, OH05.2023
Certification of Completion -
C-TEC Criminal Justice Program
Newark, OH05.2023
Skills
- Communication (Verbal, Written, Listening)
- Team Oriented
- Adaptable
- Organized
- Problem Solving
- Leadership
- Customer Service
- Independent
- Process improvement
- Data analysis
- Vendor management
- Inventory control
- Project management
- Customer service
- Staff training
- Problem solving
- Attention to detail
- Time management
- Business planning
- Financial management
- Business development
- Cost reduction & containment
Awards
- Merit Roll, 2022
- Excellent Criminal Justice Student, 2022
- Merit Roll, 2023
- Excellent Criminal Justice Student, 2023
Certifications
CPR, First Aid, AED, OSHA-10, NIMS 100, 200, 700, 800, Certified Protection Officer, ODRC Correctional Officer, Impact Weapons
Timeline
Business Operations Manager
Prime Solutions LLC
12.2024 - Current
STNA
Altercare Newark North
03.2024 - 10.2024
Host
Bob Evans
10.2021 - 04.2023
Server
Bob Evans
10.2021 - 04.2023
High School Diploma -
Lakewood Local High School
Certification of Completion -
C-TEC Criminal Justice Program