Dedicated team member with a focus on enhancing guest experiences through exceptional customer service and efficient cash handling. Proven ability to support smooth operations in high-paced environments.
Overview
1
1
year of professional experience
Work History
Team Lead
SkyZone Entertainment
Roanoke, Virginia
04.2026 - Current
Supervised daily operations to ensure a safe and enjoyable environment.
Managed inventory levels and restocked supplies as needed.
Communicated daily with management to address operational challenges.
Completed daily quality assurance duties to provide feedback for improvements.
Team Member
Fire house skate and play
Vinton, Virginia
01.2026 - 04.2026
Executed daily maintenance and cleaning of press equipment to ensure optimal performance.
Conducted routine maintenance on machinery, including lubrication and cleaning, to maintain operational reliability.
Delivered exceptional customer service to create memorable dining experiences.
Took orders accurately and communicated them to the kitchen staff.
Assistant Manager
Salem launching pad
salem, va
12.2024 - 02.2026
Managed reservation systems to optimize room availability and guest satisfaction.
Supervised front desk operations and ensured smooth guest check-in processes.
Trained staff on customer service protocols and front desk procedures.
Maintained organized cash drawers to ensure proper funds management.
Coordinated inventory management and ensured product availability for customer needs.
Organized team meetings to discuss objectives, progress, and address challenges collaboratively.