Rylee Barnett
Defiance,OH
Summary
Customer Service Representative Knowledgeable and dedicated customer service professional with extensive experience working with people. A solid team player with outgoing, positive attitude and proven skills in establishing a welcoming environment for clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with a passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Waitress
Frickers
11.2022 - 12.2023
- Gained experience managing time and effectively multitasking while waiting tables.
- Served 50-100 customers breakfast, lunch, and dinner per shift.
- Successfully and quickly resolved conflict with a positive attitude and experience for customers/
- Warmly greeted and communicated with customers creating customer loyalty.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Formally trained new hires on the menu, computer system, company standards customer expectations, and improved overall team performance.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences, dietary restrictions, and rotating specials.
Front End Associate
Walmart
08.2021 - 03.2023
- Day to day responsibilities for this job included managing and handling a cash drawer of $3000+ while maintaining 100% accuracy during end of day audits.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Assisted 20+ customers day to day with exchanges and returns, while working with credit, debit, cash, and check.
- Welcomed 50+ customers per shift inviting a happy environment and providing good service with a professional and friendly attitude.
- Fulfilled multiple responsibilities including guest assistance, register duties, stocking, and cleaning carts and registers.
- Maintained a clean and organized inventory ensuring efficiency and customer satisfaction
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Bachelor of Science - Business Administration And Management
Defiance College
Defiance, OH05.2026
High School Diploma -
Ayersville High School
Defiance, OH05.2022
No Degree - College Cedit Plus
Northwest State Community College
Archbold, OH05.2022
No Degree - College Credit Plus
Bowling Green State University
Bowling Green, OH05.2022
Skills
- Safe Food Handling
- Customer Service
- Area Maintenance
- Product Restocking
- Payment Processing
- Cash Handling
- POS Systems
- Customer Assistance
- Drawer Balancing
- ID Verification
- Written and Verbal Communication
Affiliations
- Photography
- Sketching
- Softball
- Organizing
- Writing
- Student Council
- Art Club
- Spanish Club
Languages
Spanish
Limited Working
Timeline
Waitress
Frickers
11.2022 - 12.2023
Front End Associate
Walmart
08.2021 - 03.2023
Bachelor of Science - Business Administration And Management
Defiance College
High School Diploma -
Ayersville High School
No Degree - College Cedit Plus
Northwest State Community College
No Degree - College Credit Plus
Bowling Green State University
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