Rylee Breedlove
Rockport,TX
Summary
Dynamic professional with a proven track record at Paradise Key Dockside Bar & Grill, excelling in customer service and multitasking. Demonstrated leadership by training staff and enhancing operational efficiency. Known for an engaging personality and strong communication skills, consistently driving customer satisfaction and revenue growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Paradise Key Dockside Bar & Grill
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Paradise Key Dockside Bar & Grill
10.2022 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Head Hostess
Paradise Key Dockside Bar & Grill
06.2022 - 10.2022
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Was the center point for communication between management, waitstaff and customers.
Education
Rockport Fulton Highschool
Rockport, TX05-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing/engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Complex Problem-solving
- Memory retention
Certification
- Microsoft Office Specialist(MOS)
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
- First Aid Certification - American Red Cross or St John Ambulance.
Timeline
Bartender
Paradise Key Dockside Bar & Grill
03.2024 - Current
Server
Paradise Key Dockside Bar & Grill
10.2022 - 03.2024
Head Hostess
Paradise Key Dockside Bar & Grill
06.2022 - 10.2022
- Microsoft Office Specialist(MOS)
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
- First Aid Certification - American Red Cross or St John Ambulance.
Rockport Fulton Highschool
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