Rylee Burns
Summary
Dynamic professional with extensive experience in customer service, bank regulations, and cash handling. Strong ability to build relationships while optimizing sale opportunities and maintaining attention to detail. Skilled in POS system operation and microsoft word, and team collaboration. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. drivin to contribute to team success and achieve positive results.
Overview
5
5
years of professional experience
Work History
Senior Sandwich Artist
Jimmy Johns Gourmet Subs
08.2020 - Current
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Contributed in the daily tasks of food preparation and maintained cleanliness of the store
- Collaborated with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Promoted a safe working environment by following all safety procedures and reporting potential hazards as needed.
- Mastered the POS system
Bank Teller
Sunflowerbank
04.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Maintained friendly and professional customer interactions.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Education
High School Diploma -
Ellis Jr/r High School
Ellis, KS05-2023
Skills
- Cash handling
- Transaction processing
- Customer service
- POS system operation
- Account management
- Financial product knowledge
- Relationship building
- Excellent work ethic
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Sales optimization
- Excellent time management skills
- Conflict resolution
Timeline
Bank Teller
Sunflowerbank
04.2024 - Current
Senior Sandwich Artist
Jimmy Johns Gourmet Subs
08.2020 - Current
High School Diploma -
Ellis Jr/r High School
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