Rylee Case
Winnie ,Tx
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Head Hostess
Stingaree Restaurant & Marina
06.2023 - Current
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
Expo Runner
Stingaree Restaurant & Marina
06.2023 - Current
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
- Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
- Upheld quality control measures by monitoring temperature logs and consistently checking food storage areas for compliance.
- Delivered food orders from kitchen to customers' tables.
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
Server
Buc Nation
07.2022 - 03.2023
- Demonstrated strong multitasking skills
- Served beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Dip -
East Chambers High School
Winnie, TX06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Head Hostess
Stingaree Restaurant & Marina
06.2023 - Current
Expo Runner
Stingaree Restaurant & Marina
06.2023 - Current
Server
Buc Nation
07.2022 - 03.2023
High School Dip -
East Chambers High School
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