Rylee Cooper
Brooksville,FL
Summary
Now, that I have graduated with my bachelor's degree in public service and public health, I would like to start branching out to different departments to expand my knowledge and to gain/improve my skills and experience. Furthermore, I am a detail-oriented team player with strong organizational skills, along with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
EVS & EVS LEAD
HCA Florida Oak Hill Hospital
Brooksville, FL
01.2021 - Current
- I am currently a part of the 2nd Shift Team (3pm-11:30pm), which is housekeeping that are prominently for discharges only. However, we do among other tasks such as offices, E.R., or any personal phone calls the Supervisor/Lead get. As of August of 2023, I accepted a back-up Lead role.
- Conducted weekly meetings with EVS staff to discuss departmental goals, objectives, policies, procedures and changes as needed.
- Ensured that proper safety protocols were followed to protect both staff and patients from potential hazards.
- Supervised EVS personnel in the performance of daily cleaning tasks and procedures.
CUSTOMER SERVICE/CASHIER
Taco Bell
Spring Hill, FL
01.2018 - 01.2019
- As a front desk cashier, we had to operate cash register while assisting with the front line food preparation system. In addition, we had to wipe the tables and counters, while maintaining a clean dining room and parking lot overall.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained cleanliness and presentation of stock room and production floor.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
Bachelor of Science - Public Health
Pasco-Hernando State College
Brooksville, FL05-2024
Associate of Science - Criminal Science
Pasco-Hernando State College
Brooksville, FL12-2021
High School Diploma -
F.W Springstead High School
Brooksville, FL06-2019
Skills
- Adaptability
- Fast-Learner
- Organization
- Customer Service
- Communication Skills
- Work Ethic
- Microsoft-Oriented
- Leadership
Timeline
EVS & EVS LEAD
HCA Florida Oak Hill Hospital
01.2021 - Current
CUSTOMER SERVICE/CASHIER
Taco Bell
01.2018 - 01.2019
Bachelor of Science - Public Health
Pasco-Hernando State College
Associate of Science - Criminal Science
Pasco-Hernando State College
High School Diploma -
F.W Springstead High School
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