Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Quote
Timeline
OperationsManager
Rylee Dempsey

Rylee Dempsey

Somers Point,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Sales & Marketing Assistant

Guaranteed Rate
Ocean City, NJ
09.2016 - 12.2022
  • Cultivated and expanded business partner relationships.
  • Managed multi-channel lead nurturing strategies to capture and retain potential customers.
  • Maintained CRM system and marketing automation tools to keep data up-to-date.
  • Organized and hosted networking events within CFPB RESPA Section 8 guidelines.
  • Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software, Encompass.
  • Advised clients on the post-closing process and answered all servicing questions in a timely manner.

Marketing Assistant

Mortgage Master
Walpole, MA
01.2015 - 09.2016
  • Collaborated with the Enterprise Legal Team for developing compliant templates for web-based marketing.
  • Onboarded, trained and mentored newly hired sales staff on all marketing platforms and social media.
  • Created and monitored all Loan Officers' business social media accounts to ensure they are compliant to industry regulations for monthly auditing.
  • Curated daily social media posts in the company's content library via Hearsay Social and adjusted marketing campaigns based off of engagement reports.
  • Contributed to growing employee morale and company culture by planning company events, awards and volunteer programs.

Business Manager/Event Coordinator

Baia Restaurant
Somers Point, NJ
05.2012 - 01.2014
  • Conducted interviews and processed onboarding for employees.
  • Addressed and resolved customer complaints in a timely fashion.
  • Assisted in processing payroll for over 100 employees.
  • Worked closely with the General Manager and Owner to coordinate events.

Education

Bachelor of Arts - Criminology

West Virginia University
Morgantown, WV
05.2013

Skills

  • Lead generation
  • Business development
  • Customer Relationship Management (CRM)
  • Resolution-oriented
  • Database Management
  • Customer service-focused
  • Multi-channel marketing experience
  • Event planning
  • Relationship building and management

Affiliations

  • Secretary, Real Estate Alliance for Charities (R.E.A.C.H.) for Ocean City, NJ (2018 - 2022)
  • Social Media Director, Women's Council of REALTORS, Greater Boston Chapter (2016 - 2017)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Sales & Marketing Assistant

Guaranteed Rate
09.2016 - 12.2022

Marketing Assistant

Mortgage Master
01.2015 - 09.2016

Business Manager/Event Coordinator

Baia Restaurant
05.2012 - 01.2014

Bachelor of Arts - Criminology

West Virginia University
Rylee Dempsey