Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Rylee Duncan

Nineveh,IN

Summary

Upbeat, customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

4
4
years of professional experience

Work History

Sales Representative

Kohls Dept Store
Franklin, IN
04.2022 - Current
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Trained new team members in cash register operation, stock procedures and customer services.

Sales Associate

The Apple Works
Trafalgar, IN
08.2019 - 10.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

Some College (No Degree) - Directing And Theatrical Production

Ball State University
Muncie, IN

Skills

  • Customer Service
  • Customer Retention
  • Client Service
  • Business Development
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Customer Relations
  • Product and Service Knowledge
  • Staff Training
  • Product and Service Sales
  • Product Merchandising and Distribution
  • Relationship Building

Affiliations

  • Student directed middle school theater productions and 6th grade choir
  • Dance Captain in show choir and theater for 4 years

Accomplishments

  • Employee the Month for Kohls Department Store
  • Perfect attendance throughout all 4 years of High School
  • Graduated with an Academic Honors Diploma

Languages

American Sign Language
Limited

References

References available upon request.

Timeline

Sales Representative

Kohls Dept Store
04.2022 - Current

Sales Associate

The Apple Works
08.2019 - 10.2021

Some College (No Degree) - Directing And Theatrical Production

Ball State University
Rylee Duncan