Enthusiastic Youth Worker skilled in supporting emotional, social and personal growth of young individuals. Offering 2 years of experience in clinical and behavioral roles.
Overview
11
11
years of professional experience
Work History
Youth Advocate
Brownstone Youth Services
Waterloo, Iowa
01.2023 - Current
Leading and implementing group activities
Cooking breakfast, lunch, dinner
Providing emotional support to youths
Advocating for the youth to the parents
Finding resources for the youth
Answering phones and redirecting calls
Administering medications to youth
Food Service Worker
Mulligan's Brick Oven Grill and Pub
Cedar Falls, Iowa
01.2017 - 01.2023
Learning many opening and closing duties
Running the register and handling people's money
Learning many different customer service skills
Learning many different cleaning routines
Cooking on the flat top and the fryer
Serving and bussing the dishes on tables.
Food Service Worker
Dave, Gus and Tony's Pizza and Steakhouse
Waukon, Iowa
01.2015 - 01.2019
I learned many opening duties and closing duties
I ran the register and handled peoples money
I closed down the till which involved money management
I learned many different cleaning routines
I cooked on the flat top and the fryer
I was a server and I bussed the dishes on tables
I got to work on my customer service skills.
In-home Caretaker
Veridian CCO (Iowa Medicaid Program)
Jesup, Iowa
01.2017 - 01.2018
Working with community members with disabilities
Helping with daily goals which include: exercising, cooking, cleaning, or hygiene - daily documentation was required
Taking clients to appointments
Improving clients self-esteem with praise and giving them hope.
Food Service Worker
Skinny Dip Ice Cream Shop/Milty's Restaurant
Lansing, Iowa
01.2014 - 01.2016
Working on my customer service skills
Learning many opening duties and closing duties
Running the register and handling people's money
Closing down the till which involved money management
Learning many different cleaning routines
Cooking on the flat top and the fryer
Serving and bussing tables.
Food Service Worker
Red Barn Resort and Campground
Lansing, Iowa
01.2013 - 01.2014
Working with customers and working on my customer service skills
Learning different cleaning routines
Serving and also bussing tables
Prepping the plates for the food to be brought to tables.
Education
Bachelor of Arts - Family Services, Department of Family Services
University of Northern Iowa
Cedar Falls, Iowa
05.2020
Skills
Youth Advocacy
Reading Comprehension
Behavioral Interventions Expertise
Activity Implementation
Youth Interviewing
Behavioral Intervention Plans (BIP)
Problem Analysis
Special Needs Familiarity
Critical Thinking
Compassionate Care
Client Needs Assessment
Conflict Mediation
References
Dave Bell, Owner, (563) 568-6015
Mike Conway, Owner, (563) 538-4585
Andrew Nauholz, Manager/Owner, (319)429-9877
Ryan Bennett, Manager, (319) 230-8798
Volunteering Leadership
Family and Children's Council, Take Charge of Your Body Program, Presenting to children a presentation on sexual abuse; what it is, what you should do if it occurs, and why it is important to know the private names of the body.
Boys and Girls Club of the Cedar Valley, Helped children with their academics, led different activities, helped the older children with their professional development, supervised different field trips.
Professional Development
Conflict Resolution, University of Northern Iowa
Stewards of Children license
Timeline
Youth Advocate
Brownstone Youth Services
01.2023 - Current
Food Service Worker
Mulligan's Brick Oven Grill and Pub
01.2017 - 01.2023
In-home Caretaker
Veridian CCO (Iowa Medicaid Program)
01.2017 - 01.2018
Food Service Worker
Dave, Gus and Tony's Pizza and Steakhouse
01.2015 - 01.2019
Food Service Worker
Skinny Dip Ice Cream Shop/Milty's Restaurant
01.2014 - 01.2016
Food Service Worker
Red Barn Resort and Campground
01.2013 - 01.2014
Bachelor of Arts - Family Services, Department of Family Services