Rylee Hill
Corona,CA
Summary
Highly motivated and newly licensed cosmetologist with a strong background in customer service and leadership. Demonstrated ability to build and maintain client relationships, effectively manage schedules, and provide exceptional service in fast-paced environments. Proficient in technical hair care techniques and adept at creating lasting connections with clients. Seeking an opportunity to leverage skills and passion for the beauty industry to contribute to a dynamic salon team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Experience Manager
Michaels
Corona, CA
10.2022 - 10.2023
- Managed daily operations and customer satisfaction for high-volume retail location
- Scheduled and coordinated team members to ensure optimal coverage and service
- Trained staff on customer service excellence and relationship building
- Handled financial transactions and daily sales reconciliation
- Maintained high standards of store organization and cleanliness
- Resolved customer concerns with professionalism and care
Cashier/Sales Floor
Michaels
Corona, CA
10.2021 - 10.2022
- Built strong customer relationships through personalized service
- Promoted customer loyalty programs and special offers
- Processed transactions efficiently while maintaining accuracy
- Assisted with online order fulfillment and packaging
- Maintained neat and organized product displays
- Assisted customers with product location and recommendations
- Contributed to team efficiency while maintaining excellent customer service
Education
Cosmetology Program Graduate -
Salon Success Academy
Corona, CA10-2024
High School Diploma -
Centennial High School
Corona, CA06-2022
Skills
- Strong consultation and client communication abilities
- Experienced in scheduling and time management
- Proficient in handling point-of-sale systems
- Skilled at retail product recommendations
- Detail-oriented with focus on cleanliness and organization
- Excellent multitasking capabilities
Certification
California State Board Cosmetology License (2024)
ADDITIONAL INFORMATION
- Available for flexible scheduling including evenings and weekends
- Ready to build and maintain a loyal client base
- Committed to continuing education and staying current with industry trends
Timeline
Customer Experience Manager
Michaels
10.2022 - 10.2023
Cashier/Sales Floor
Michaels
10.2021 - 10.2022
Cosmetology Program Graduate -
Salon Success Academy
High School Diploma -
Centennial High School