Summary
Overview
Work History
Education
Skills
Leadership Experience
Software
Timeline

Rylee Jones

Software Engineer
Pelham,New Hampshire

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Concierge

Concierge Desk, SNHU
09.2023 - Current
  • Manage the student center with routine checks and allocating resources to students that need them
  • Build relationships with students and faculty to ensure a healthy environment within the workplace
  • Explained security policies and procedures to guests to promote visitor confidence and safety.

Cook

33Hilltop
5 2023 - 10.2023
  • Innovated in a high-stress environment to develop more efficient ways of accomplishing tasks
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Sales in Promotional Marketing

Stryde Management
06.2023 - 08.2023
  • Assisted customers with product selection based on individual needs and preferences.
  • Worked with team to achieve sales goals for products.
  • Demonstrated products to customers to illustrate features, advantages and benefits.

Chess Instructor

Hudson Way Immersion School
01.2023 - 05.2023
  • Worked with fellow teachers to devise and implement support plans to help students excel.
  • Organized and facilitated chess tournaments to provide practical experience and motivate students' growth.
  • Assisted struggling students with one-on-one tutoring sessions tailored to their individual needs and skill levels.

Education

Bachelor of Science - Computer And Information Systems Security

Southern New Hampshire University, Manchester
05.2001 -
  • Dean's List
  • Chess Club President and Founder

Skills

Strong Communication

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Leadership Experience

SNHU Chess Club, President, Manage a team of people to decide exactly what is the best and most efficient course of action within the club, as well as critical decision making for the forming of the club. Meeting deadlines for club recognition submission as well as providing ambitious goals for the club. Practice and exercise critical thinking and problem solving over the board and throughout club activities.

Software

Python

HTML, CSS, Javascript

Bash

Linux-based operating systems (Arch, Debian)

Microsoft Windows

SQL

Networking

Visual Studio Code

Git/Github

Scripting

Microsoft Office Applications

Timeline

Concierge - Concierge Desk, SNHU
09.2023 - Current
Sales in Promotional Marketing - Stryde Management
06.2023 - 08.2023
Chess Instructor - Hudson Way Immersion School
01.2023 - 05.2023
Southern New Hampshire University - Bachelor of Science, Computer And Information Systems Security
05.2001 -
Cook - 33Hilltop
5 2023 - 10.2023

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Rylee JonesSoftware Engineer