Rylee Klivansky
Greenfield,IN
Summary
Dynamic culinary professional with a strong background in customer service and kitchen organization, honed at Applebee's Neighborhood Grill & Bar. Proven ability to enhance guest satisfaction through exceptional service and effective communication. Skilled in food presentation and sanitation practices, consistently ensuring a welcoming dining experience while maintaining high standards of food safety.
Overview
9
9
years of professional experience
Work History
Cook
Applebee's Neighborhood Grill & Bar
Greenfield, IN
02.2018 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Host/Cook
Wings Etc
Greenfield, IN
06.2016 - 02.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
Greenfield Central High School
Greenfield, IN06.2019
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- Food presentation
- Grilling
- Sanitation practices
- Kitchen equipment operation and maintenance
- Contamination prevention
- Food waste reduction
- Performance improvement
- Food plating and presentation
- Portion control
- Food plating
- Order verification
- Beautiful presentation of food
- Ingredients measuring
- New hire training
- Effective planner
- Food spoilage prevention
- Event catering
- Food presentation talent
Accomplishments
In high school I was apart of a club called FCCLA, which stands for Family, Career, and Community Leaders of America. We did catering gigs, school fundraisers, volunteered in our community, but also went to state conferences and meetings. It truly taught me so much about culinary, teamwork, leadership, and so many other aspects.
Timeline
Cook
Applebee's Neighborhood Grill & Bar
02.2018 - Current
Host/Cook
Wings Etc
06.2016 - 02.2018
Greenfield Central High School