Rylee Knight
Bear River Veterinary Clinic
Dillon,MT
2
years of professional experience
Adaptable professional with hands-on experience in veterinary settings. Known for strong attention to detail and effective multitasking, facilitating smooth operations while ensuring high-quality patient care and exceptional client interactions.
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Work History
Front Desk Receptionist
9 Months- Greeted and assisted clients, ensuring a welcoming environment for pets and owners.
- Managed appointment scheduling and client inquiries with veterinary management software, facilitating seamless client interactions.
- Coordinated communication between veterinarians and clients on pet care instructions, ensuring clarity and understanding.
- Confirmed appointments, communicated with clients, and updated client records.
- Coordinated communication between veterinarians and clients regarding pet care instructions.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Maintained accurate client records, enhancing accessibility for veterinary staff.
- Organized and maintained files and records to ensure up-to-date documentation.
- Processed payments via phone, card, and checks, maintaining accurate transaction records for financial tracking.
- Compiled information from files and research to satisfy information requests.
- Worked with computers programs uploading information, answering phones and managing walk in's.
Veterinary Technician
9 Months- Assisted in administering medications and vaccinations to large animals.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Maintained detailed records of animal health care and diagnostic treatments.
- Processed new patients and updated client records, enhancing data accuracy and streamlining registration workflows.
- Addressed client concerns and answered questions about pet health and wellness, fostering strong client relationships and satisfaction.
- Maintained cleanliness and organization of the clinic environment and equipment.
Assistant Manager
9 Months- Coordinated daily operations to ensure smooth workflow and deliver optimal customer service.
- Maintained clean, safe, organized store environment to enhance overall customer experience.
- Supported recruitment, interviewing, hiring, and onboarding of new employees to ensure adequate staffing levels.
- Trained new employees on company policies and operational procedures to enhance efficiency.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma
Skills
Vaccine administration
Medical history collection
Emergency care
Patient care
Time management
Client relations
Animal care
Client communication
Telephone etiquette
Microsoft Excel
Staff onboarding
Timeline
Front Desk Receptionist
Bear River Veterinary Clinic
11.2025 - 08.2026Read More
Veterinary Technician
Bear River Veterinary Clinic
11.2025 - 08.2026Read More
Assistant Manager
Beachin' Soda Shack
08.2024 - 05.2025Read More
Mountain Heights Academy
High School Diploma
Read More