Rylee Lett
Henderson,KY
Overview
6
6
years of professional experience
Work History
Receptionist
Fuller Tax and Accounting
01.2020 - Current
- Answer multiple phone lines and direct calls to the right staff, reducing wait times and helping clients reach tax advisors faster.
- Explain what documents clients need and what to expect during their first contact, helping them prepare for filing.
- Use a labeled digital filing system to organize messages and find information quickly during busy seasons.
- Help walk-in clients drop off documents safely and check in, keeping their information private and speeding up service.
Server
Rockhouse on the River
07.2021 - 08.2024
- Worked closely and attentively with customers to ensure their best overall experience.
- Memorized bar and food menus to ensure customers had the most recent and accurate information.
- Trained and led new hires through the company training process.
- Worked efficiently with the bar and kitchen to ensure speedy ticket times and customer satisfaction.
- Swiftly and successfully resolved conflict, resulting in customer loyalty.
- Greeted returning customers by name to boost comfort in their experience.
Teacher
Skyrise by KinderCare
04.2025 - 08.2025
- Delivered consistent, child-centered care, ensuring safety and calm in high-activity settings.
- Collaborated with teachers to align lesson plans and care routines for individualized support.
- Managed 10 distinct child schedules with zero conflicts, maintaining daily continuity.
- Responded quickly to classroom needs, resolving issues before they disrupted learning.
- Monitored children continuously, preventing incidents and meeting all center safety standards.
Beauty Consultant
Sephora
11.2025 - Current
- Collaborated with clients to coordinate shade-matching during peak hours, reducing wait times and enhancing service flow.
- Followed up after consultations to address sensitivities and suggest alternatives, building trust and fostering long-term relationships.
- Advised customers on skincare and cosmetic routines tailored to their concerns, simplifying complex ingredients into clear choices that delivered noticeable results and encouraged repeat visits.
- Worked efficiently during peak seasonal hours to ensure a positive customer experience.
- Encouraged shoppers to join a loyalty program to increase repeat business and improve customer lifetime value.
Timeline
Beauty Consultant
Sephora
11.2025 - Current
Teacher
Skyrise by KinderCare
04.2025 - 08.2025
Server
Rockhouse on the River
07.2021 - 08.2024
Receptionist
Fuller Tax and Accounting
01.2020 - Current