Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Activities Assistant
Delta Retirement Center
05.2024 - Current
Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Home Health Aide
Home Instead
01.2024 - Current
Assisted clients with daily living activities, enhancing their independence and quality of life.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Mental Health Technician
Brightwell
10.2021 - 01.2024
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assistant Manager
Biggby
02.2022 - 11.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Receptionist
Robinwood Landing
09.2019 - 04.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, families, and vendors.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Caregiver
Robinwood Landing
09.2019 - 04.2021
Assisted residents with activities of daily living, promoting independence and quality of life.
Built strong relationships with clients to deliver emotional support and companionship.
Provided safe mobility support to help patients move around personal and public spaces.
Catering Assistant
Country Spice Catering
01.2016 - 01.2019
Provided friendly, courteous service to create memorable moments for guests.
Coordinated closely with other staff members during events for smooth service delivery.
Cleaned and organized kitchen stations to promote team efficiency.
Education
General Field of Study
Lansing Community College
Lansing, MI
High School Diploma -
The Early College Program (TEC)
Lansing, MI
05.2019
High School Diploma -
Dewitt High School
Dewitt, MI
05.2019
Skills
Senior Living Experience
Relationship Building
Resident Support
Manage Group Activities
Collaboration and Teamwork
Time Management
De-Escalation Techniques
Documentation
Patient Care
Leading Events
Staff Training and Development
Skills Experience
Organize papers and file information.
Organize stock rooms and work areas.
Ability to organize groups of people however necessary.
Proficient at communicating with co-workers and passing along information.
Strong listening skills and able to provide feedback.
Ability to use, Microsoft Word, Excel, PowerPoint, and Microsoft Access Database.
Ability to work well with others.
Ability to share ideas and listen to others' ideas to come up with solutions.
Willing to step up and help wherever necessary.
Awards
Academic Excellence in Math and English, The Early College, 2017-2018