Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Rylee West

Columbus,OH

Summary

Organized waitress with experience in local restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Versatile waitress with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Overview

7
7
years of professional experience

Work History

Waitress

Sexton's Pizza
Gahanna, OH
08.2019 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to help customers make food choices.

Babysitter

Families In The Community
Gahanna, OH
08.2019 - Current
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Fostered close relationships with children by discussing school, friends and hobbies.

Kitchen Hand

Tropical Smoothie Cafe
New Albany, OH
05.2021 - 06.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained composure and work quality while under stress.
  • Maintained high personal grooming standards and uniform presentation.

Receptionist

Power In Motion
New Albany, OH
10.2018 - 10.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.

Education

High School Diploma -

Bishop Hartley High School
Columbus, OH
05.2022

Skills

  • Age Verification
  • Warm and Friendly
  • PPE Guideline Compliance
  • Customer Service and Rapport
  • Team Player
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Able to Lift 30 Pounds
  • Conflict and Complaint Resolution
  • Restocking Condiments
  • Restaurant Operation
  • Phone Inquiries
  • Kitchen Staff Coordination

Affiliations

National Honors Society

Ambassador

Cheerleader

House System Leader

Languages

Spanish
Limited Working

Timeline

Kitchen Hand

Tropical Smoothie Cafe
05.2021 - 06.2021

Waitress

Sexton's Pizza
08.2019 - Current

Babysitter

Families In The Community
08.2019 - Current

Receptionist

Power In Motion
10.2018 - 10.2019

High School Diploma -

Bishop Hartley High School

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Rylee West