Rylee Wilson
Russell Springs,KY
Summary
Experienced hospitality professional with a strong record in guest engagement, cash handling, and team support. Known for smooth service, organized operations, and a welcoming customer experience.
Overview
4
4
years of professional experience
Work History
Server
Pepe's Mexican Grill
07.2026 - Current
- Greeted guests promptly and explained menu items, specials, and ingredient details.
- Delivered accurate food and beverage orders while maintaining attentive table service.
- Coordinated with kitchen staff to ensure timely order preparation and smooth meal delivery.
- Maintained clean, organized dining areas and reset tables for incoming guests.
Barista/Supervisor
Java Springs
09.2023 - 09.2026
- Supervised barista shifts, ensuring consistent beverage quality and prompt guest service.
- Resolved customer concerns quickly while supporting positive, efficient café operations.
- Coordinated opening and closing duties, balancing workflow and team assignments.
- Managed cash handling processes with accuracy, maintaining proper accountability for daily transactions.
- Contributed to an increase in repeat business by consistently delivering exceptional customer service experiences.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Monitored inventory levels, reordered supplies, and maintained organized storage areas.
Assistant Manager
Family Dollar
07.2022 - 09.2023
- Supervised daily store operations, ensuring consistent customer service and compliance with company procedures.
- Trained associates on register procedures, merchandising standards, and loss prevention practices.
- Monitored inventory levels, coordinated restocking, and maintained organized sales floor displays.
- Processed cash handling tasks, balanced registers, and resolved daily checkout discrepancies.
Education
High School Diploma -
Penn Foster High School
Online03-2021
Skills
- Guest engagement
- Exceptional customer service
- In-person communication
- Client interaction
- Client greeting
- Cash handling
- Task prioritization
- Time management
- Organizational skills
- Health safety practices
- Quick learning
- Strong work ethic
- Communication skills
Timeline
Server
Pepe's Mexican Grill
07.2026 - Current
Barista/Supervisor
Java Springs
09.2023 - 09.2026
Assistant Manager
Family Dollar
07.2022 - 09.2023
High School Diploma -
Penn Foster High School