- Pilates
- I enjoy helping others
- Gym Workouts
- Music
- Reading
- Child Play Therapy
- Psychology
Rylei Keefe
Campton
Summary
Dynamic and dedicated professional with a strong background in customer service at Owls Nest Resort. Proven ability to excel in high-pressure environments while demonstrating strong multitasking and compassionate communication skills. Recognized for fostering positive relationships with guests and effectively managing team collaboration to enhance service quality.
Organized childcare professional with proven track record of creating fun and secure environment for children. Expertise in planning and executing variety of activities that engage and educate, while maintaining focus on safety and well-being. Highly collaborative and results-driven, reliable in adapting to changing needs and fostering teamwork.
Overview
4
4
years of professional experience
Work History
Waitress
Owls Nest Resort
03.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
Summer Camp Counselor
Ashland Summer Day Camp
06.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Administered first aid quickly to provide health and safety to campers.
- Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
Education
High School Diploma -
Plymouth Regional High School
Plymouth, NH06-2022
Skills
- Customer service
- Strong multitasking
- Hospitality service expertise
- Team collaboration
- Patience and empathy
- Problem-solving
- Compassionate communication
- Attention to detail
- Child supervision
- Role modeling
- Decision-making
Interests
Timeline
Waitress
Owls Nest Resort
03.2022 - Current
Summer Camp Counselor
Ashland Summer Day Camp
06.2021 - 08.2021
High School Diploma -
Plymouth Regional High School
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