Rylei Wygant
Pittsburgh,PA
Summary
Motivated with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
2
2
years of professional experience
Work History
Crew Member
Sheetz
Pleasant Hills, Pennsylvania
02.2024 - Current
- Assisted management team with inventory counts of food products and beverage supplies.
- Served food quickly for positive guest experiences.
- Informed customers about daily specials in an engaging manner.
- Customer service
Customer Service Representative
Ibex
Pittsburgh, PA
04.2023 - 08.2023
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Took special orders in person and over telephone, generating additional revenue every month.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Brentwood High School
Pittsburgh, PA06-2023
Skills
- Time management
- Attention to detail
- Clear communication
- Multitasking and organization
- Hospitality service expertise
- Customer service
Timeline
Crew Member
Sheetz
02.2024 - Current
Customer Service Representative
Ibex
04.2023 - 08.2023
High School Diploma -
Brentwood High School