Ryleigh Nichole Hayes

• Provided exceptional customer service by actively engaging with guests to enhance dining experiences.
• Resolved customer complaints promptly, demonstrating strong problem-solving skills and a commitment to guest satisfaction.
• Collaborated with kitchen staff to ensure timely delivery of food and beverages, maintaining high-quality standards.
• Trained new servers on menu items, service protocols, and point-of-sale systems to improve team efficiency.
• Maintained cleanliness and organization of dining areas, contributing to a positive atmosphere and safety compliance.
• Implemented upselling techniques that increased overall sales while enhancing customer experience during service interactions.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.

• Oversaw monthly financial statements to verify accuracy and compliance with accounting standards.
• Conducted regular audits of financial records to identify discrepancies and improve internal controls.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
• Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
• Handled day-to-day accounting processes to drive financial accuracy.

• Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
• Pulled wire through conduits and through holes in walls and floors.
• Assisted in system installations, including digging trenches and breaking up concrete, contributing to project completion.
• Repaired systems, replaced malfunctioning parts, and supported electrical installations.
• Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
• Followed all safety procedures and guidelines to promote safety while working on electrical systems.
• Followed safety procedures to maintain safe work environment.
• Maintained clean and hazard-free work areas to support team safety and efficiency during projects.
• Organized materials and tools in to maintain clean and neat work areas.
• Enhanced work readiness by systematically arranging tools and materials for easy access. with organized tools and spaces.
• Prepared tools and equipment promptly for each job, facilitating timely task execution.
• Effectively managed time and prioritized tasks, ensuring project deadlines were met without compromising quality of work.
• Addressed concerns and resolved issues related to electrical systems under supervision.
• Assembled required parts and supplies to support efficient job execution. in preparation for each workday or new job.
• Used hand and power tools to cut, bend and shape wires.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer and balanced daily sales reports.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Used POS system to enter orders, process payments and issue receipts.
• Handled cash with high accuracy and took care to check bills for fraud.

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Ensured clean, welcoming dining environment to foster positive guest experiences.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Worked with team members to deliver efficient service during peak hours, supporting overall customer experience.
• Processed orders and sent to kitchen employees for preparation.
• Provided attentive service, promptly addressing customer concerns to enhance satisfaction.
• Handled cash transactions with precision, ensuring customers received the correct change.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Used cash registers and credit card machines to cash out customers.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Ensured cleanliness of dishes and utensils to maintain hygiene standards.
• Proved successful working within tight deadlines and a fast-paced environment.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

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