Ive been in customer service for almost 3 years and have tons of skill in people management, maintaining, and keeping a professional attitude and appearance with guest as well as other team members!
Overview
1
1
year of professional experience
Work History
Waitress/Host
Fat willies fish camp
Brandon, FL
01.2024 - Current
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Replenished beverages when necessary.
Answered questions about menu items, ingredients, and pricing.
Bussed tables when customers left the table
Prepared checks accurately and processed payments promptly.
Enforced safety guidelines for employees and patrons of the restaurant.
Provided excellent customer service by addressing any complaints or concerns promptly.
Performed basic math calculations when computing bills for customers' meals.
Organized take-out orders efficiently according to customer requests.
Developed positive relationships with regular customers through friendly conversation.
Birthday Party Host
Urban Air
Brandon, FL
05.2023 - 01.2024
Greeted guests and welcomed them to the birthday party.
Set up decorations, balloons, and other materials for the celebration.
Provided food, beverages, and cake for all attendees.
Facilitated efficient clean-up of event space before departure.
Managed check-in process for parents or guardians of young guests.
Maintained a friendly and professional attitude throughout the duration of the event.
Answered questions from guests about logistics, directions, and other inquiries.
Enforced rules regarding safety protocols during activities in party room
Displayed excellent problem solving skills when dealing with unexpected issues that arose during party
Greeted guests to promote positive, memorable experiences.