Ryleigh Taylor
Mill Shoals,IL
Summary
Dynamic manager with a proven track record at Rosie Jeans Sweet Tea and Jesus, excelling in customer service and operational efficiency. Skilled in time management and problem-solving, I successfully enhanced customer satisfaction while overseeing inventory finances and scheduling. Passionate about team leadership and dedicated to continuous improvement.
Overview
4
4
years of professional experience
Work History
Manager
Rosie Jeans Sweet Tea and Jesus
09.2021 - 11.2025
- Managed inventory and finances along with scheduling events.
- Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience.
- Develop and implement customer service policies, standards, and procedures.
- Oversee daily business activities and ensure operational efficiency.
- Manage scheduling, workflow, and resource allocation.
- Monitor key business metrics, including sales performance, customer satisfaction scores, and operational costs.
- Keep accurate records to ensure profit maximization for the future.
- Recruit, train, and supervise staff.
Education
No Degree - Business
Southern Illinois University, Carbondale
Carbondale, IL05-2027
High School Diploma -
Homeschool
Mill Shoals, IL05-2025
Skills
- Time management
- Strong communication and interpersonal skills
- Ability to multitask and handle high-pressure situations
- Experience in customer service, retail, hospitality, or business management
- Leadership and team-management abilities
- Problem-solving and decision-making skills
- Knowledge of basic business operations, financial processes, and customer service
- Eagerness to learn and grow
Timeline
Manager
Rosie Jeans Sweet Tea and Jesus
09.2021 - 11.2025
No Degree - Business
Southern Illinois University, Carbondale
High School Diploma -
Homeschool