Rylie Ables
Spokane,WA
Summary
Reliable and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic with over 7 years of experience in customer service and communications. Eager to contribute to a dynamic team and strive for professional and personal success in a career based field.
Overview
7
7
years of professional experience
Work History
Pet Care Associate
Paradise Pet Resort
Spokane, WA
05.2019 - Current
- Organized documents related to pet care in an efficient manner.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered phone calls from customers regarding their pets' needs, concerns, or complaints, as well as scheduling requested services, and collecting customer payments.
- Adhered to safety protocols, pet care plans, medication requirements, and dietary restrictions as part of quality care for 70 or more pets at a time.
- Maintained cleanliness of facility by performing daily cleaning tasks such as sweeping, mopping, vacuuming, and scrubbing floors.
Associate
Montgomery Hardware
Spokane Valley, WA
09.2017 - 05.2019
- Provided customer service support for inquiries, complaints, and returns over the phone, and in person.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
East Valley High School
Spokane Valley06-2017
Skills
- Computer skills
- Front desk operations
- Customer service and communication skills
- Cash handling
- Medication administration
- Scheduling appointments
- Document management
Languages
English
Professional
Timeline
Pet Care Associate
Paradise Pet Resort
05.2019 - Current
Associate
Montgomery Hardware
09.2017 - 05.2019
High School Diploma -
East Valley High School
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