Rylie Ballard
Chicago,IL
Summary
Customer-focused Sales Associate with 2+ years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Comprehensive experience in inventory management and extensive product knowledge while delivering memorable guest experiences through welcoming interactions. Demonstrates success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
6
6
years of professional experience
Work History
Sales Associate
Found by the Pound
St. Louis , Missouri
02.2024 - 07.2024
- Greeted customers in a friendly manner.
- Assisted customers with fitting rooms.
- Handled payments and processed transactions using a point-of-sale system.
- Created displays to promote sales.
- Assisted with unloading bundles from vendors.
- Communicated with customers to help find the pieces they were searching for.
- Answered incoming calls regarding product inquiries or orders.
- Unpacked, steamed, ironed, and upkept vintage clothing items to ensure the highest quality of the pieces.
- Tagged clothing items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed daily opening and closing procedures for store operation.
- Described the care instructions of merchandise to customers.
Front Counter Crew Member
Imos Pizza
Saint Charles , Mo
04.2021 - 07.2024
- Greeted customers in a friendly and welcoming manner.
- Assisted customers with questions, orders, and purchases of products.
- Operated the register, collected money, provided change, and recorded transactions on receipts.
- Organized the front counter area to ensure an efficient workflow.
- Operated cash registers to process payments from customers.
- Provided assistance with setting up displays and promotional materials in the storefront window and counter.
- Performed opening and closing tasks, such as counting money in cash drawers.
- Tracked inventory levels to ensure adequate stock was available to meet customer needs.
- Offered suggestions on product selection based on customer preferences.
- Responded promptly to customer complaints or concerns in a professional manner.
- Restocked supplies such as napkins, utensils, and condiments when needed.
- Communicated effectively with other staff members.
Sales Associate
Pacsun
Saint Peter’s , MO
05.2018 - 10.2021
- Greeted customers and provided personable customer service.
- Assisted customers with fitting rooms, and overseeing the fitting rooms.
- Performed cashier duties and processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise, exchange policies, and promotions.
- Organized stockroom shelves according to size, color, or style.
- Created, displayed, and restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Maintained the cleanliness of the store environment, including floors, windows, and displays.
- Engaged customers in friendly dialogue to determine their needs, find specific products, answer questions, and offer product advice.
- Built relationships with customers to encourage repeat business.
- Answered incoming telephone calls to provide information.
Education
Associate of Arts - Psychology
Roosevelt University
Chicago, IL05-2026
Some College (No Degree) - Psychology
Saint Charles Community College
Saint Peter’s, MOSkills
- Sales techniques
- Product Knowledge
- Customer service skills
- Sale Transactions
- Interpersonal communications
- Flexibility
- Inventory control
- Stocking and receiving
- Time management
- Beginner Sewing Skills
- Cash handling expertise
- Merchandising
- Styling and accessorizing
- Fashion trend forecasting
- Brand awareness
- Preserving vintage clothing pieces
Timeline
Sales Associate
Found by the Pound
02.2024 - 07.2024
Front Counter Crew Member
Imos Pizza
04.2021 - 07.2024
Sales Associate
Pacsun
05.2018 - 10.2021
Associate of Arts - Psychology
Roosevelt University
Some College (No Degree) - Psychology
Saint Charles Community College