Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylie Coppola

Ames,IA

Summary

Hardworking employee with a great experience in customer service and hospitality. Efficient in getting work done when told it needs to be done and can always offer a helping hand. Highly organized with an energetic and smiley personality.

Overview

5
5
years of professional experience

Work History

Waitress

Wellmanspubandrooftop
West Des Moines, IA
12.2023 - Current
  • Took orders from patrons accurately and efficiently.
  • Bussed tables as needed during peak hours.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Guest Services

Serenity Couture Salon And Spa
West Des Moines, IA
08.2021 - 01.2022
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Barista

Dunn Brothers
Waukee, IA
09.2019 - 04.2020
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Utilized POS system to receive and process customer payments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Lifeguard

Echo Valley Country Club
Norwalk, IA
06.2019 - 08.2019
  • Monitored swimmers to ensure safety in the pool area.
  • Utilized training, rescue techniques and proper equipment to aid distressed people.
  • Administered first aid and CPR in response to life-threatening situations.

Education

High School Diploma -

Waukee Northwest Highschool
Waukee
05-2022

Skills

  • Customer Service
  • Complaint Resolution
  • Problem-Solving Skills
  • Listening Skills
  • Guest Amenities

Timeline

Waitress

Wellmanspubandrooftop
12.2023 - Current

Guest Services

Serenity Couture Salon And Spa
08.2021 - 01.2022

Barista

Dunn Brothers
09.2019 - 04.2020

Lifeguard

Echo Valley Country Club
06.2019 - 08.2019

High School Diploma -

Waukee Northwest Highschool

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Rylie Coppola