Rylie Croy
Belding,MI
Summary
Certified Nursing Assistant skilled in assisting memory-impaired patients and emotionally unstable youth. Highly effective at providing compassionate support, guidance, and direct care assistance for individuals of all ages. Dedicated to the safety of residents and promoting satisfaction with facility services. Strong communication, empathy, and time management abilities contribute to positive outcomes in fast-paced settings.
Overview
4
4
years of professional experience
Work History
CNA
Mission Point
Belding, MI
06.2023 - Current
- Managed the needs of residents specifically in memory care and psychiatric units.
- Demonstrated compassionate and empathetic care while supporting residents in their routine activities.
- Provided emotional support and regulated the emotions of residents in crisis through effective communication methods.
- Facilitated clear communication of patient status updates to nursing personnel.
Team Member
McDonald's
Rockford, MI
01.2023 - 04.2023
- Established friendly and cordial rapport with customers while delivering stellar service.
- Displayed new inventories, maintained stock shelves and ensured workplace cleanliness throughout working hours.
- Optimized team performance through collaboration, improving productivity and efficiency.
- Resolved customer issues promptly and in a professional manner.
Youth Specialist
Eagle Village
Hersey, MI
12.2020 - 01.2022
- Provided guidance and support to youth regarding educational, behavioral, social, and emotional issues.
- Facilitated group sessions focusing on topics such as conflict resolution, self-esteem building.
- Created an environment conducive to learning by establishing clear expectations.
- Implemented behavior management techniques to encourage appropriate behavior from participants.
- Monitored daily activities of youth participants in order to ensure safety at all times.
- Kept youth safe and secure at facility and in public.
Education
Some College (No Degree) - Psychology
Ferris State University
Big Rapids, MISkills
- Vital signs monitoring
- Maintaining confidentiality
- Direct Patient Care
- Compassion and Empathy
- Quality Assurance
- Complex Problem-Solving
- Electronic Charting
- Family support and assistance
- Companionship and emotional support
- Verbal De-escalation
Timeline
CNA
Mission Point
06.2023 - Current
Team Member
McDonald's
01.2023 - 04.2023
Youth Specialist
Eagle Village
12.2020 - 01.2022
Some College (No Degree) - Psychology
Ferris State University
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