Rylie Downey
Des Moines,IA
Summary
Experienced business manager with a passion for creating culinary experiences. Skilled in menu planning, team leadership, and overseeing business in all operations. Proven ability to ensure appliance with regulations and expert in food safety. Recognized for driving significant improvements in food quality and team efficiency.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Business Manager
Optimae Life Services
Des Moines, IA
04.2025 - Current
- Managed daily operations across three restaurant locations within the company.
- Supervised, trained, and developed teams of up to 15 employees in a fast-paced, high-volume environment.
- Partnered with job coaches to support employees with mental and intellectual disabilities, fostering an inclusive, productive workplace.
- Adapted training methods and provided individualized coaching to help employees succeed in their roles.
- Coordinated with job coaches, families, and support staff to ensure employee success and workplace accommodations.
- Maintained high standards for customer service, food safety, inventory control, scheduling, and labor management.
- Promoted independence and long-term employment success.
Assistant Manager
Sports Page Bar & Grill
Indianola, IA
09.2021 - Current
- Managed a team of 15 employees, setting goals and delegating tasks to ensure that deadlines were met. Mentored employees to help them reach their full potential.
- Developed a scheduling system that reduced overtime. Completed bi-weekly schedules and managed time off requests while maintaining adequate coverage for operations.
- Collaborated on a menu of appealing specials that increased customer orders.
- Ordered and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Kitchen Manager
Mema's Italian Grinders
Grimes, IA
01.2021 - 09.2021
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Cross-trained and coordinated scheduling with team members to ensure seamless service. Maintained high standards of customer service during high-volume, fast-paced operations.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Job Coach
OPTIMAE Life Services
Des Moines, IA
06.2019 - 01.2021
- Assisting adults to perform to the best of their ability, offering praise, building goal plans as well as helping to sustain positive work morale.
- Conducting assessments to identify clients' strengths and job interests.
- Monitoring and reporting client progress based on established goals and objectives in a timely and efficient manner.
- Facilitating job readiness workshops and mock interviews before determining clients were ready to exit program.
Education
Diploma -
Indianola High School
01-2014
Skills
- Leadership Skills
- Decision Making
- Adaptability
- Communication Skills
- Customer Service Management
- Effective Time Management
- Recruiting
- Food Safety
Certification
- ServSafe food certified
- Servsafe alcohol certified
Timeline
Business Manager
Optimae Life Services
04.2025 - Current
Assistant Manager
Sports Page Bar & Grill
09.2021 - Current
Kitchen Manager
Mema's Italian Grinders
01.2021 - 09.2021
Job Coach
OPTIMAE Life Services
06.2019 - 01.2021
Diploma -
Indianola High School