Summary
Overview
Work History
Education
Skills
Timeline
Extracurricular Activities and Achievements
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Rylie Graves

Norman

Summary

Dynamic and dedicated individual with experience at New Balance, excelling in product knowledge and relationship building. Proven ability to multitask and resolve conflicts effectively while collaborating with team members. Skilled in maintaining organized sales environments and providing tailored product recommendations, ensuring customer satisfaction and loyalty. Experience as a recreational aide helped me to be proficient in customer service and being comfortable answering phone calls and being put on the spot.

Overview

4
4
years of professional experience

Work History

Recreational Aide

The Woodlands Township
05.2024 - 08.2025

(Worked seasonal over the 2024 & 2025 summers)

  • Provided support during special programs, adapting activities to meet varying needs of participants.
  • Answered phone calls and answered residents' questions about various amenities and helped schedule reservations.
  • Worked collaboratively with my team with closing tasks and also keeping the office clean and tidy.

Sales Associate

New Balance
05.2021 - 08.2023
  • Provided customers with detailed product information about various shoes and responded promptly to inquiries.
  • Ensured the sales floor remained organized and merchandise was consistently replenished.
  • Worked collaboratively with team members to design and maintain visually appealing product displays.
  • Accurately and efficiently processed transactions using point-of-sale (POS) systems.
  • Have one-on-one conversations with customers about their specific shoe needs and even followed podiatrists' recommendations for patients that they would refer to us.

Education

Bachelor of Arts - Advertising

The University of Oklahoma
Norman, OK
05-2027

High School Diploma -

The Woodlands High School
The Woodlands, TX
05-2023

Skills

  • Conflict resolution
  • Multitasking
  • Collaborating with team members
  • Customer service
  • Cleaning and sanitizing
  • Relationship building

Timeline

Recreational Aide

The Woodlands Township
05.2024 - 08.2025

Sales Associate

New Balance
05.2021 - 08.2023

Bachelor of Arts - Advertising

The University of Oklahoma

High School Diploma -

The Woodlands High School

Extracurricular Activities and Achievements

The Woodlands High School Girls Varsity Soccer:

Varsity Soccer Starter 2020-2023

Varsity Soccer Captain 2022 & 2023

Honorable Mention All District 2020

Second Team All District 2021

First Team All District 2022 & 2023

Region 2 Honorable Mention 2023

All State Nominee 2023

THSCA 6A Girls Soccer Super Elite Team 2023

Challenge Soccer Club:

Elite Clubs National League Team 2018-2022

College:

OU Women’s Club Soccer Team