Rylie Koble
Mandan,ND
Summary
Professional and energetic employee and leader who works hard to do well. Works well with teams and helps solve any issue that may be encountered. Eager to learn and fast to take on challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Lead Patient Access Representative
Sanford Health
09.2021 - Current
- Work directly with doctors and nurses to manage, organize, solve scheduling issues, and create schedules
- Train new employees, Manage time to complete all expected tasks.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Assistant Manager
Famous Footwear
09.2019 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Records
Wallwork Truck Center
05.2017 - 10.2019
- Scan and enter thousands of documents into a database for more efficient work for the company
- Stayed focused on tasks and keeping work space organized
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Education
BBA - Human Resources Management
Dickinson State University
Bismarck, ND12.2024
Associate of Arts -
Bismarck State Collage
Bismarck, ND12.2022
High School Diploma -
Minot High School
Minot, ND05.2020
Skills
- Efficient problem solver
- Excellent communication skills
- Attention to detail
- Ability to collaborate effectively
- Fast and eager to learn new things
- Customer Service
- HIPAA Compliance
- Multitasking and Organization
- Training Coordination
- Team Leadership
- Phone and Email Etiquette
References
Lynn Ondracek, Service Manager, Wallwork Truck Center, (701) 818-8469 Angela Kay, Store Manager, Justice, (701) 441-1252 Renee Vallera, Store Manager, Famous Footwear, (352) 228-7269
Timeline
Lead Patient Access Representative
Sanford Health
09.2021 - Current
Assistant Manager
Famous Footwear
09.2019 - 09.2021
Records
Wallwork Truck Center
05.2017 - 10.2019
BBA - Human Resources Management
Dickinson State University
Associate of Arts -
Bismarck State Collage
High School Diploma -
Minot High School
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